Analytics And Data Manager

Omega CRM is a Merkle & Dentsu company, a leader in the development of Customer Experience services, with over 20 years of experience in the use of technology applied to marketing and providing a unique customer relationship with a focus on innovation. We are looking for a Data & Analytics Strategist.

The role involves gaining industry and market expertise by participating in various projects to provide clients with a benchmark perspective. Responsibilities include analyzing, estimating, and developing proposals to support the commercial team, implementing mechanisms to identify and control risks during pre-sales, analyzing and interpreting risks before project initiation, and communicating them to operations.

You will directly engage in delivering services for highly complex and high-risk projects in coordination with operations, conduct logical analyses, identify issues, interpret relevant information, and help remove obstacles to progress. Participation in decision-making regarding professional development, evaluation, and team performance is also expected.

Requirements include a Bachelor's degree in Computer Engineering, Business Administration, or a related field (or equivalent vocational training), a strong foundation in platform development, organization, time management, conflict resolution, prioritization, methodologies, and proficiency in English.

Extensive experience in business data collection, interpretation, and process optimization is necessary, with at least 5 years in a similar role such as Project Manager or Solution Architect. Proficiency in software tools related to core technologies of the applications is required, including data engineering and cloud tools like Talend, Pentaho, Datorama, SQL, Python, and analytics & BI tools like Tableau, Power BI, Salesforce CRM Analytics.

This is a permanent contract position, offering home office options, health insurance, and opportunities for professional development. We are a digital global company committed to accelerating the business experience (BX) of our customers through innovative solutions in customer omnichannel experiences, including customer services, eCommerce, analytics, and marketing. We are one of the top 3 Salesforce partners in Europe, an award-winning Salesforce Consulting Partner, fostering a culture of talent, flexibility, commitment, and innovation.