Campaign Management Specialist (Pharmaceutical Sector)

Omega CRM Consulting is seeking a Campaign Management Specialist to collaborate with a top global pharmaceutical company.

Working hours : 2 : 00 PM to 10 : 00 PM

Service Overview :

The Campaign Management Specialist will work within the Campaign Automation team (HP Services Delivery Unit) to ensure timely, high-quality digital marketing execution & enablement services for internal stakeholders worldwide. Responsibilities include maintaining visibility of market campaign & customer journey plans, connecting these with execution teams, and providing updates to stakeholders and project owners.

The role requires acting as a digital marketing subject matter expert, consulting with stakeholders, and understanding market plans to facilitate connections and ensure effective campaign delivery.

Duties & Responsibilities :

• Collaborate with market teams and other DU teams to ensure campaigns meet global standards and client expectations.
• Keep Delivery Managers, Service Account Leads, and other teams updated with regular status reports.
• Review campaign dashboards and generate insights, such as quarterly reports.
• Understand market needs and leverage other DU services where applicable.
• Deeply understand customer campaign strategies across channels and functions.
• Serve as the main contact for customer needs, maintaining close relations with internal DU service providers.
• Connect internal customers with DU teams to advance projects and provide consultancy.
• Maintain communication within the Campaign Automation team and collaborate with other DU teams for efficient service delivery.
• Adhere to service processes, suggest optimizations, and provide solutions when necessary.

Requirements & Desired Skills :

• Bachelor’s degree in Business Administration (preferably in Digital Marketing or Marketing Technology) or technical studies with business acumen.
• Experience in project management, client management, or digital marketing consultancy.
• Proven ability to coordinate multiple projects and stakeholders.
• Ability to blend business and technical topics, interpret requirements, and develop solutions.
• Experience in Patient Engagement or B2B marketing is preferred.
• Familiarity with email, SMS channels, and Salesforce Marketing Cloud is a plus.
• Experience with Paid Media is advantageous.
• Self-motivated, quick learner, creative, detail-oriented, and quality-focused.
• Excellent communication skills in English, with ability to work independently and interface across global markets.
• Strong time and project management skills to handle multiple fast-paced projects.

What We Offer :

• Permanent contract
• Flexible schedule for work-life balance
• Training & Certifications from main partners
• Home Office options

About Us :

Omega CRM, part of Merkle and dentsu group, is a global digital leader specializing in customer-centric solutions, technology, and data, enhanced by AI. With over 23 years of experience, 580+ professionals from 24 nationalities, and numerous certifications, Omega CRM is a leader in the Salesforce ecosystem in Spain. We serve industries including Retail, Healthcare, Pharma, and more, delivering omnichannel customer experiences. Our commitment to client satisfaction is reflected in a high rating of 4.9 / 5 and awards like Salesforce Partner of the Year FY23.

We believe in growth through people, guided by values of Talent, Flexibility, Commitment, and Innovation. We grow Together.

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