Staff Product Manager Payment & Fraud

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, with every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineers, every individual at Back Market helps reduce the planet’s footprint — and benefits consumers. Our mission is simple: to do more with what we already have.

Are you ready to join us?

About the role:

We are looking for a passionate and motivated Staff Product Manager to join the Payin Squad.

This role involves supporting Back Market’s transition into a new recurring revenue business model through subscriptions and leading the development of 20 payment methods across 18 markets. The ideal candidate is hands-on, data-obsessed, and detail-oriented. This is a high-visibility role with full autonomy, requiring technical and functional expertise, data proficiency, user insight, and business acumen.

Your mission (if you accept it):

• Shape Back Market's Payment & Fraud Vision by influencing customer and seller habits towards a circular economy, collaborating with product, design, engineering, and business teams, and managing relationships with external providers like Adyen, PayPal, Checkout, ProcessOut, Ravelin, Signifyd, and others.
• Work closely with cross-functional teams to define roadmaps, assess technical capabilities, prioritize projects, and identify new opportunities.
• Develop features to streamline payments and reduce vulnerability to fraud, using data analysis and market research.
• Monitor key performance indicators related to payments and fraud, set improvement targets, and report impacts to stakeholders.
• Lead brainstorming sessions, refine ideas, and define product scopes aligned with company growth.
• Contribute to the Product Department's best practices and mentor team members across functions.

You are in the right place if:

• You have over 6 years of experience in product management, especially related to payments and fraud, with additional experience in marketplace sectors a plus.
• You are data-driven, skilled in metrics, A/B testing, and working with analytics teams.
• You have technical expertise in payment and fraud mechanisms, understanding the provider ecosystem, payment lifecycle, and alternative payment methods.
• You possess strong communication skills, capable of articulating strategies to senior leaders and providing clear technical specifications to engineering teams.
• You are highly motivated, able to operate in a dynamic environment, and make decisions with limited information.

Why should you join us?

At Back Market, we’re committed to diversity and inclusion, as reflected in our B Corp certification (93.2). You’ll work in impact-driven, innovative, and fast-paced environments with benefits such as:

• A mission-driven workplace where your work impacts the planet.
• Hybrid work model with remote days and flexible scheduling.
• Employee Resource Groups, mentorship, accessibility policies, and cultural training.

We aim to create a workplace that reflects the world we want to change. We encourage applications from candidates of diverse backgrounds, even if you don’t meet every qualification. If you need accommodations for the interview process, please contact our Talent Acquisition Team.