Fitness Trainer

Job Title: Trainer

Reports to: Club Manager

Status: Full Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for running the Planet Fitness group fitness program (PE@PF). This includes assisting new members in achieving their fitness goals by designing simple workout programs and instructing them on proper equipment use.

Essential Duties and Responsibilities

1. Conduct and manage the Planet Fitness PE@PF program, including scheduling.
2. Consult with members regarding their fitness goals and instruct on proper and safe equipment use.
3. Develop creative ways to promote PE@PF class sign-ups.
4. Create bi-weekly exercise updates.
5. Meet class requirements based on club size and member traffic.
6. Assist with front desk activities, including:
   • Answering phones and assisting callers.
   • Checking members into the system.
   • Signing up new members.
   • Guiding potential members on tours.
   • Updating member account information.
7. Respond to member questions and concerns professionally and escalate as needed.
8. Maintain the cleanliness and appearance of the club.

Minimum Qualifications

• Honesty and strong work ethic.
• Excellent communication and organizational skills.
• Passion for fitness and health.
• Punctuality and reliability.
• Exceptional customer service skills, with a positive and professional attitude.
• Excellent listening, empathy, and problem-solving abilities.
• Diplomacy in all interactions, using appropriate language and behavior.
• Completed fitness trainer certification.

Physical Demands

• Standing and walking for at least 75% of the shift.
• Talking in person or on the phone for at least 75% of the shift.
• Ability to lift up to 50 lbs. less than 30% of the time.

Benefits

• Dollars for Scholars Program
• Employee Appreciation Program
• Free membership for self and one family member or friend
• Team Member Support Team
• Health, Dental, and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness