MLR Process Manager_ PHARMA / ENGLISH

Hays is collaborating with a leading company in the pharmaceutical sector (founded in 1885), ranked in the TOP 10 pharma companies globally.

With more than 146 affiliates worldwide and over 52,000 employees globally, including more than 1,600 based in Spain, the company creates innovative medicines for people and animals. They add value through innovation across three business areas: human pharmaceuticals, animal health, and contract manufacturing of biopharmaceuticals.

The company is in an expansion phase, focusing on talented and ambitious individuals passionate about innovation. They are establishing a technological hub to serve the entire group globally, located in Barcelona.

We are looking for a MLR Process Manager.

You will support the development and successful delivery of scientific publications and medical information plans.

Your responsibilities will include:

1. Continuous assessment and optimization of end-to-end processes, platforms, and tools (e.g., planning, project intake, tracking, workflows, roles and responsibilities).
2. Understanding local regulatory requirements for project execution.
3. Collaborating with key stakeholders such as Project Owners across multiple regions to gather feedback, provide updates, solve problems, and promote continuous improvement.
4. Supporting the implementation of global MLR initiatives with local adaptations.
5. Identifying process improvement opportunities and implementing optimization initiatives to enhance MLR review efficiency.
6. Coordinating stakeholder meetings and communications to align teams.
7. Developing demand forecasts, asset planning, and cross-team resource allocation.
8. Tracking agency performance through issue logs.
9. Monitoring reviewer comment implementation and verifying asset metadata accuracy to ensure content compliance.
10. Supporting platform changes and guiding teams through transitions to minimize operational impact.
11. Providing platform training and user support for Vault-related issues to ensure system adoption.
12. Creating performance reports on review metrics, issue analysis, and agency effectiveness to inform data-driven decisions.

Requirements:

• Bachelor's degree in science-related fields (pharmacy, biology, chemistry, etc.).
• Master’s degree in a scientific field plus education in Operations Management, Process Management, Project Management, Business Administration, or Information Management is highly valued.
• Experience working with Veeva Vault.
• Fluent in English (written, reading, speaking).
• Spanish, German, or other languages are a plus but not required.
• At least three years of experience in Medical Information, Medical Publication Management, or Medical Affairs, with the ability to interpret requirements, develop solutions, and communicate effectively.

What we offer:

• Participation in international projects.
• Young and dynamic environment.
• Flexible schedule with one office day per month in Barcelona.
• Onsite buffet.
• Long-term contract through Hays.

If you are passionate about science and health, we encourage you to apply and learn more about this opportunity!