Zone It Infrastructure Manager

As the Zone IT Infrastructure Manager, you will lead operations, delivery, and transformation of IT infrastructure across the Eurofins Discovery European User Zone, as well as cloud infrastructure across all Eurofins Discovery businesses globally. Your mission is to provide resilient, cost-effective, and high-quality IT services that enable business growth, enhance operational efficiency, and ensure regulatory compliance. This role requires both strategic design capabilities and hands-on implementation of technical solutions.

KEY RESPONSIBILITIES:

• Collaborate with relevant stakeholders to define and execute the IT infrastructure strategy within the zone and the Eurofins Discovery Cloud.
• Implement and lead IT Service Management (ITSM) processes.
• Act as a Managed IT Service Provider for internal customers, building strong business relationships.
• Support the elaboration of the annual IT infrastructure budget.
• Install robust project management for infrastructure initiatives, cost control, and service delivery practices.

IT Infra & Security

• Lead the Eurofins Discovery European Zone and Cloud IT Infra teams to ensure reliable, high-performing IT infrastructure services.
• Drive and execute day-to-day operations, ensuring system uptime, performance, and service continuity across the IT infrastructure landscape.
• Oversee the transformation of legacy systems into a modern, secure, and segregated infrastructure.
• Implement Group and Regional IT infrastructure and security standards.
• Conduct and support regular audits to ensure compliance with security protocols and regulations.

Team & Performance Management

• Develop a high-performing IT team across multiple countries.
• Foster collaboration and share best practices across legal entities and teams.
• Monitor and report on service quality and user satisfaction via KPIs and SLAs.

Qualifications

REQUIRED QUALIFICATIONS

• Master’s degree in Computer Science or related field, or equivalent experience.
• Minimum 5 years of IT infrastructure leadership experience.
• Proven experience managing distributed teams in complex, international IT environments.
• Strong knowledge of AWS cloud infrastructure.
• Excellent verbal and written communication skills in English.
• PMP and ITIL Foundation certifications are strongly preferred.

Preferred Skills

• Familiarity with frameworks such as COBIT, TOGAF, Scrum, and Six Sigma.
• Experience with ITSM tools (e.g., ServiceNow).
• Understanding of compliance frameworks such as GxP or GDPR.

Additional Information

We support your development! Don’t hesitate to apply even if you don’t meet 100% of the requirements. Eurofins companies are committed to supporting your career development.

We embrace diversity! As an Equal Opportunity Employer, we believe in strength and innovation through diversity. We prohibit discrimination based on gender identity/expression, race, nationality, age, religion, sexual orientation, disability, or other characteristics that make employees unique.

Sustainability matters! We aim to achieve carbon neutrality by 2025 through emission reduction and compensation initiatives. We encourage sustainable changes at the local level and rely on our dedicated team to help reach this goal.

Find out more on our Careers page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company providing analytical testing services to make life and our environment safer, healthier, and more sustainable. We work with major companies worldwide to ensure product safety, authenticity, and accurate labeling.

Eurofins is a global leader in food, environment, pharmaceutical, cosmetic testing, discovery pharmacology, forensics, and more. With over 37 years of growth, Eurofins operates approximately 950 laboratories across 60 countries, with about 63,000 staff. In 2024, Eurofins generated EUR 6.95 billion in revenue and has been one of Europe's top-performing stocks over the past 20 years.