Quality Engineer (Claims & PPAP)

At ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving.

Founded in Grenoble in 1865, and still headquartered in the city to this day, we’re a family-run business with a proud history of innovation – including the invention of the press stud.

Human values have driven our success for over 158 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first.

Today we employ more than 8,500 people in 25 countries worldwide. And we’re committed to leading in sustainability for the global fastening and assembly market.

Connect the parts that keep the world moving

Working in a clean, green and high-tech production environment, you’ll help build cutting-edge fastening and assembly systems for the innovations we rely on daily.

Role and responsibilities :

• Be the first contact for customers and suppliers in incidents, coordinating solutions and follow-up until final closure.
• Address customer queries and complaints with immediate responses and ongoing incident monitoring, maintaining contact to ensure satisfaction.
• Ensure quality assurance of suppliers and support their continuous development to meet company objectives.
• Prepare approval reports for new parts and participate in project activities up to PPAP dossier preparation.
• Support the preparation of homologation and metrology reports.
• Monitor projects at homologation level, oversee first samples, and manage metrology in the laboratory.

Education and experience

• Technical Engineer qualification.
• 2-3 years of experience in the automotive industry in a similar role.
• Knowledge of automotive quality standards, ISO, and IATF standards.
• Proficiency with Core Tools (PPAP, MSA, FMEA, R&R).
• Extensive knowledge of Microsoft Office Suite.
• Experience handling customer and supplier complaints.
• Experience preparing PPAP documentation for Tier 1 suppliers and OEMs (VW, Ford, Stellantis).
• Experience with VDA 6.3 audits.

Skills

• Fluent in Catalan / Spanish and English, both spoken and written.
• French and German skills are desirable.
• Strong interpersonal communication skills.
• Motivated, responsible, organized, and rigorous.
• Customer-focused and oriented.
• Ability to work under stress and handle customer incidents effectively.
• Proactive, dynamic, and team-oriented.
• Problem-solving skills and pragmatic approach.
• Ability to manage and monitor objectives.
• Aligned with AR Network values : entrepreneurship, collaboration, innovation, added value, respect, and enjoyment.

We offer

Join a team central to our operations, valued for your contributions both as an individual and a professional, within our servant leadership culture that prioritizes your well-being.

Be part of an international, close-knit team that supports your career development through training, mentoring, and skills enhancement. Contribute to our commitment to environmental sustainability and ecosystem preservation.

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