First Line Support | German Speaking

Are you looking for a challenging, flexible job in Jávea or the immediate vicinity? Then working at To Be Connected might be something for you. For our international Service Desk, where the working language within the company is English, we are looking for German, French, and Spanish-speaking first-line support agents.

About To Be Connected: To Be Connected is a Dutch family business that has been involved in IT services for retail chains since 2007. Our customers contact our Service Desk as soon as their cash register or peripherals are not functioning optimally.

Your task is to assist these customers by telephone as quickly as possible. Specific IT knowledge is not necessary for this role, but it is important that you can communicate clearly and effectively. Basic computer skills are sufficient; you will learn the rest during your training period at To Be Connected.

Visit our website for more information about our company.

The First-Line Service Desk position at To Be Connected is open 7 days a week, during the hours that our customers' shops are also open. The position is suitable for candidates who want to work between 32-40 hours per week. You will work 8-hour shifts within the To Be Connected schedule. Shifts vary weekly, with three different shifts per day, and you may be assigned to any of them. You will work alongside your fellow first-line colleagues from our new office, located in the Beach Trade Center Jávea, within walking distance of the beach.

How to apply: If you are interested in the position of first-line support agent, please send your application including your CV by email to:

The application process will be handled immediately, and the start date is as soon as possible. Candidates will work under a Spanish contract, so having an NIE number is required.