Inside Sales and Support Agent - Fluent Spanish & English

Inside Sales and Support Agent - Fluent Spanish & English

Inside Sales and Support Agent - Fluent Spanish & English

Direct message the job poster from MSX International

Who we are :

At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes.

With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow!

We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.

Lead Management : Qualify high-potential leads and engage with customers via calls, emails, and chats

Dealer Assistance : Support dealerships with vehicle distribution, transport, documentation, and logistics

CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion

Who You Are :

Experience in outbound sales, B2B sales, or business development

Customer service expert with strong communication and commercial skills

Fluent in Spanish & English (at least B2 level)

Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment

Even if your experience doesn’t match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.

• Permanent, full-time contract (40h / week)
• Hybrid work model after initial training (1-2 days WFH). Our office is located at C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid.
• Deep industry insights, working closely with customers, suppliers & dealers
• MSX Bazaar – Exclusive employee shopping portal
• Fully adapted offices for a comfortable, accessible workspace

Ready to take the next step in your career? Apply today and be part of a team that drives success!

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Business Consulting and Services

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