Customer Service Representative (Dutch/Swedish/German)

Solo para miembros registrados
Madrid
EUR 22.000
Descripción del empleo

Customer Service Representative (Dutch/Swedish/German)

Customer Service Representative (Dutch/Swedish/German)

3 days ago Be among the first 25 applicants

Direct message the job poster from MSX International

At MSX International, a North American multinational and leading consultancy for the automotive industry, we have over 500 experts in Spain and Portugal dedicated to developing and implementing innovative solutions that enhance our clients' business processes and outcomes.

With more than 25 years of industry experience, our multilingual and multicultural Contact Center operates with a proactive and dynamic approach. Our diverse team consistently contributes ideas, makes informed decisions, and collaborates to ensure each client feels unique and fully satisfied with our exceptional service.

Today, our team comprises over 170 professionals, and thanks to our commitment to excellence, we continue to grow.

Do you have strong communication skills, a proactive attitude, and a passion for customer service?

Become our Customer Service Representative!

Your daily tasks will include:

  • Attending calls and responding to emails from clients and dealerships.
  • Following up with customers until their inquiries are fully resolved.
  • Making reminder calls and following up on incidents to achieve maximum satisfaction.
  • Updating databases, drafting reports, and creating summaries.

We are looking for you if:

  • You have a C1 level of English and are fluent in Dutch, Swedish or German.
  • You are available full-time.
  • You will be working from our Madrid office in a 50% hybrid position, with the first 5-6 months approx. fully on-site for the adaptation period. Our office is located at Calle de Albasanz, 15, 28037 Madrid.

What we offer:

  • Be part of a great team of professionals in an internationally consolidated company.
  • Gain a global vision of the automotive sector by interacting with clients, suppliers, consultants, and dealerships.
  • MSX Bazaar: Collective purchasing portal with great discounts for employees.
  • Possibility to join the Flexible Compensation Plan (medical insurance, transport card, meal card, training...).
  • 23 working days of vacation per year, as stipulated by the collective agreement.
  • Additional incentives for employee referral programs, internal trainers, new business opportunities, etc.
  • Telecommuting policy of up to 50% of the monthly working hours after the training period (approx. 5-6 months).
  • Salary: €22,000 gross per year.

Do you think you're the ideal person for this position? We want to meet you! Apply now, and we'll review your application.

MSX International offers equal opportunities regardless of sex, race, disability, age, sexual orientation, religion or beliefs, marital status, pregnancy, or maternity.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Customer Service
  • Industries

    Business Consulting and Services

Referrals increase your chances of interviewing at MSX International by 2x

Get notified about new Customer Service Representative jobs in Madrid, Community of Madrid, Spain.

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 1 week ago

Getafe, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 3 weeks ago

Customer Service Administration Assistant

Madrid, Community of Madrid, Spain 6 days ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 4 days ago

Madrid, Community of Madrid, Spain 4 days ago

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 2 weeks ago

Coslada, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Alcobendas, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 1 month ago

Fuenlabrada, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 3 weeks ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 1 day ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Work & Travel Stationssupport / Agent (m/w/d) - Spain

Madrid, Community of Madrid, Spain 2 weeks ago

Las Rozas de Madrid, Community of Madrid, Spain 4 days ago

Coslada, Community of Madrid, Spain 2 weeks ago

Móstoles, Community of Madrid, Spain 2 years ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Madrid, Community of Madrid, Spain 2 days ago

Madrid, Community of Madrid, Spain 1 week ago

Madrid, Community of Madrid, Spain 2 weeks ago

Guest Experience Agent - The Madrid EDITION

Madrid, Community of Madrid, Spain 2 weeks ago

Guest Experience Agent - The Madrid EDITION

Madrid, Community of Madrid, Spain 2 weeks ago

Móstoles, Community of Madrid, Spain 2 years ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.