Workshop Manager (Calgary, AB)

This is an exciting time for our company! If you are looking for a new opportunity and want to be part of our fast-growing business in Canada, we would love to hear from you and welcome you into our team. We offer opportunities to progress within our rapidly expanding business across North America.

As a Workshop Manager, you will be responsible for leading the technicians on the workshop floor, overseeing the effective management and performance of the Calgary maintenance operation, delivering outstanding service and ensuring compliance with Quality Standards, promoting safe working practices, improving daily operations, ensuring paperwork is completed to a high standard, and maintaining high-quality standards for our customers.

A snapshot of your responsibilities includes:

1. Coaching and leading the team: taking responsibility for quality, efficiency, safety, and resources within your unit; coaching and motivating team members; fostering teamwork.
2. Managing workshop operations: implementing TCR processes using SAP; managing resource and labor allocation; ensuring proper stock management; providing insights on planning feasibility; tracking work progress; assisting team members with data processing; creating and evaluating inspection lists.
3. Supporting team members: instructing on maintenance and safety; facilitating professional development.
4. Coordinating with stakeholders: liaising with customers, suppliers, and internal departments; providing operational information; advising on vehicle and equipment availability; contributing to quality measurement setups; proposing procedural improvements; investigating technical modifications to reduce costs.
5. Workshop administration: managing work orders, invoicing, and time control in collaboration with relevant departments.
6. Safety leadership: promoting safety culture and implementing initiatives to improve safety performance and OHS systems.

We are seeking an individual with:

• Expertise in GSE maintenance and repair (mechanics, hydraulics, electrical systems, refrigeration units, etc.)
• Ability to make complex decisions under pressure
• Resilience and stress resistance
• Commitment to quality improvement and safety education
• Leadership skills including teamwork facilitation, communication, delegation, change management, and conflict resolution
• Fluent English skills, both oral and written

Why join us? You will be part of a solid, growing international group with a focus on employee development, offering a competitive salary (~$95,000 - $115,000/year depending on experience), and benefits such as health insurance, disability insurance, PTO (up to 20 days), paid sick leave, PPE, and more. This is a full-time position.

The Pay Range for this Position is: $95,000 - $115,000 / annual (based on experience/qualifications).

About TCR Group: We are dedicated to revolutionizing the aviation industry by providing integrated GSE solutions, including rental, leasing, and maintenance services. Headquartered near Brussels with around 1700 employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East. We are committed to excellence and customer satisfaction.

If you are passionate about customer service, detail-oriented, and collaborative, we encourage you to apply. Please note: We kindly ask agencies and recruiters to refrain from contacting us regarding this job posting.

We look forward to your application!