At Bahia Principe, we believe that true luxury is to experience happiness. We put all our effort into service excellence, genuine hospitality, and constant innovation. Our purpose is to create unforgettable experiences for our guests, with a strong focus on sustainable development in harmony with the environment and society, managing our hotels from a global perspective. We are passionate about our work and foster a collaborative, respectful, and cross-cultural environment.
About the role :
As a UX / UI Designer, your mission will be to craft digital experiences that are intuitive, accessible, and user-centered. You will be involved in the entire process—from user research to final design delivery—adopting a Mobile First approach grounded in usability, accessibility, and business impact.
This role focuses on designing with purpose, solving real problems, and elevating the standards of user experience.
Key responsibilities include:
- Designing digital experiences (web, apps, interactive displays) that are intuitive, functional, and visually engaging, from research to interface delivery, ensuring WCAG accessibility standards are met.
- Applying collaborative Design Thinking processes to identify user needs, develop creative solutions, and validate ideas through iterative testing and refinement.
- Building, documenting, and maintaining Design System components for consistency, scalability, and quality across products.
- Collaborating with Product, CRO, Development, and Marketing teams to realize ideas and develop impactful solutions that improve user experience and business performance.
- Continuously improving user journeys, design processes, and tools with a critical eye.
- Executing various UX processes such as user research (ethnographic studies, heatmaps, qualitative analytics), competitor benchmarking, wireframing, prototyping, mockups, and usability testing.
- Working closely with front-end developers to ensure precise implementation and contribute to usability and digital efficiency improvements.
- Promoting a user-centric mindset throughout projects, simplifying complexity into clarity.
Qualifications:
- A background in Graphic Design, Industrial Design, Audiovisual Communication, or similar, with additional training in UX / UI.
- 2–5 years of experience in UX / UI design for digital platforms (mobile, web, apps), preferably within agile frameworks and Design Thinking cultures.
- Proficiency in design tools such as Figma, Sketch, or Adobe XD.
- Advanced skills in prototyping and wireframing.
- Strong understanding of User-Centered Design principles.
- Experience in user research methods including interviews, surveys, testing, and feedback analysis.
- Knowledge of building and maintaining Design Systems.
- Understanding of accessibility standards (WCAG).
- Fluent in Spanish and English (spoken and written).
- A curious, forward-thinking mindset eager to explore AI-based design tools and automation solutions.
What we offer:
- An engaging environment in an expanding international company.
- Work-life balance policies, including hybrid work options and flexible schedules.
- Flexible compensation plans with benefits such as health insurance, childcare, and training.
- Opportunities for learning and professional development.
- Complimentary hotel stays and discounts for family and friends.
- This position is based in Mallorca.
Seniority level: Associate
Employment type: Full-time
Job functions: Art / Creative, Design, and Information Technology
Hospitality and Hotels and Motels
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