Salesforce Solution Architect

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Joining albert means joining a newcomer who fundamentally changes the game.

Today, we are the only ones to bring together Salesforce knowledge and collective intelligence to design unique and scalable customer experiences.

On a daily basis, we work in close collaboration with Salesforce and we offer resolutely innovative solutions on CRM, e-commerce, data or marketing topics. This original approach is unanimously welcomed by our international clients who find in albert the privileged partner for their business success.

Within a dynamic team, we are looking for "trailblazers" ready to challenge themselves to inject all their intelligence and creativity into a tool that is essential and promising today. Thanks to the power and leadership of Salesforce, you can understand all the issues related to customer relations (CX, UX and UI and content) and get certified on all Clouds.

Based in Geneva, we have the ambition to grow rapidly. For this, we have the support of an international group and we share our expertise and our premises with 2 of its entities: CROSS and WIDE. Another major asset for pooling skills and multiplying opportunities.

We are looking for a Salesforce Solution Architect to support our customers in defining and optimizing their Salesforce ecosystem. Your role will also be to guide our consultants and technical experts in the implementation of solutions adapted to the needs of each project.

Beyond your technical and functional expertise in Salesforce solutions, we expect strong interpersonal skills to support our offers to our customers and prospects.

Your Responsibilities

• Design and Architecture: Design the architecture of Salesforce solutions in alignment with the business needs and technical constraints of the customers.
• Evaluation and Recommendation: Identify and propose standard or customized Salesforce solutions adapted to each context.
• Technical Documentation: Write and maintain essential documents, such as architecture diagrams, technical files, or interface contracts.
• Workshop Facilitation: Facilitate collaborative workshops with stakeholders (technical teams, business lines, Salesforce experts).
• Strategic Alignment: Ensure that the solutions offered are in line with Salesforce's long-term strategy and best practices.
• Quality of Solutions: Ensure the scalability, security and maintainability of the solutions implemented.
• Team Coaching: Support the technical teams in the development and implementation of defined solutions.
• Risk Management: Identify potential risks and develop mitigation strategies.
• Technology Watch: Constantly monitor to stay up to date on innovations in the Salesforce ecosystem (e.g., AI, Agentforce).
• Pre-Sales Support: Participate in the pre-sales phases with the sales teams to analyze customer needs and propose adapted solutions.
• Experience: Minimum 5 years of experience in Salesforce architecture, with proficiency in multiple clouds (Sales, Service, Experience, Marketing, Mulesoft, etc.).
• Technical Skills: Expertise in Salesforce tools and technologies: Apex, Lightning Web Components (LWC), Flow, REST/SOAP API, etc.
• Documentation: Ability to structure and document complex technical architectures.
• Soft Skills: Excellent communication skills and facilitation of workshops with multidisciplinary teams. We are proactive in improving our offers and detecting business opportunities.
• Languages: Fluency in French and English is imperative. German is an asset.
• Certifications: Salesforce Architect certifications (Application Architect, System Architect, or CTA) appreciated.
• Methodologies: Knowledge of Agile methodologies and ability to operate in dynamic environments.
• Pre-Sales: Experience in contributing to the pre-sales phases of projects.

Why us ?

• A stimulating environment where you can work on strategic and innovative projects of our clients.
• A passionate and collaborative Salesforce team in Switzerland.
• The strength of a group of 8000 employees including more than 200 Salesforce experts.

If you're passionate about Salesforce and want to take on technical and strategic challenges, we'd love to talk to you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Engineering, and Information Technology

• Industries

  Technology, Information and Internet

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