IT Solution Advisor (H/F - 100%)

KIDAN is looking for technically-minded professionals to join our team as trusted IT Solution Advisors. Whether you’re an experienced IT professional or a newcomer eager to grow your skills, this role offers a great opportunity to move into a more strategic and client-facing position.

As an IT Solution Advisor, you’ll help organizations across Switzerland find the right solutions for their IT challenges. You’ll work closely with enterprise clients, understand their needs, and guide them through our portfolio of cutting-edge tools from partners like ManageEngine and Zoho.

You don’t need a background in sales—just a strong foundation in IT, curiosity for new technologies, and the ability to communicate clearly with clients.

• Act as a trusted advisor to enterprise clients, helping them assess IT challenges and explore solutions
  

• Present and explain KIDAN’s portfolio of software and services, including IT management, cybersecurity, and automation tools
  

• Collaborate with clients to build tailored solution proposals
  

• Respond to inquiries, prepare offers and RFPs, and support negotiations
  

• Ensure a smooth onboarding and follow-up experience, working with technical teams when needed
  

• Identify upsell or cross-sell opportunities and help clients get long-term value from their solutions
  

• Stay informed on product updates and industry trends
  

• Represent KIDAN at client meetings, conferences, and events
  

  
  
  
  

• Experience in IT infrastructure, support, engineering, or similar technical roles is a plus - but newcomers with a strong interest and motivation to learn are very welcome
  

• Comfortable engaging in technical discussions with IT stakeholders
  

• Strong communication skills and a client-oriented mindset
  

• Interest in solution design, consulting, or business development
  

• Fluency in English, German and/or French is a plus
  

• Based in Switzerland and willing to travel for meetings and events
  

  
  
  
  
  

• Familiarity with ManageEngine, Zoho, or other IT management platforms
  

• Previous experience in pre-sales, technical consulting, or IT project delivery
  

• Ability to work independently within a collaborative, entrepreneurial environment
  

  
  
  
  

Why KIDAN?

Join KIDAN if you want to be part of a human-sized, multi-cultural, and ambitious family-owned company where care, respect, and ethics are at the core of our culture. Here, you’ll find a vibrant and fair atmosphere that encourages experimentation, innovation, and collaboration. We’re not just a company; we’re a rapidly growing offering you the unique opportunity to shape your career and make a significant impact.

At KIDAN, you won’t just be another employee. You’ll be an important part of our journey, contributing to exciting projects and witnessing the tangible results of your efforts. We value continuous learning and provide ample opportunities for professional development. Our team thrives on creativity and teamwork, ensuring that everyone’s voice is heard and valued.

We’re looking for passionate individuals who are ready to take on responsibilities, eager to learn, and driven to work collaboratively to build something great. If you’re ready to contribute to our growth story and make a real difference, KIDAN is the place for you.

If you are ready to take on this challenge and make a real impact, we look forward to your application.