Logistics Deputy Manager

MISSION

The Deputy Logistics Manager manages the daily logistics operations, ensuring the current modus operandi is aligned with the business objectives in terms of efficiency, material flow optimization, and cost-effectiveness.
The ideal candidate will work closely internally with the import- & export coordinators and customs specialist, and our operations- & sales department including trade desk, and externally with secure logistics service providers. The role requires attention to detail, problem-solving skills under time constraints, and excellent communication abilities.

MAIN ACTIVITIES AND RESPONSIBILITIES

• Plans, coordinates & oversees daily logistics activities, including domestic & international forwarding activities, warehousing, and domestic distribution by air- & seafreight, including overland transportation.
• Monitors, analyses & optimizes logistics processes to ensure lead times adherence, efficiency, and cost optimization.
• In conjunction with the logistics manager, manages relationships with domestic and international suppliers, logistics partners, airlines, warehouse operators, etc.
• Coordinates the Ticino logistics team, balances workloads, assigns tasks, and monitors performance in conjunction with the logistics manager.
• Handles & resolves irregularities with the various involved parties.
• Prepares, analyses and evaluates logistics reports to track performance and identify & recommend areas for improvement based on existing KPIs.
• Ensures compliance with health, safety, and regulatory standards.
• Coordinates & assists with international cross-trade shipments of the group.

EDUCATION AND EXPERIENCE

• A degree as a forwarding merchant, logistics and/or supply chain management is preferred.
• Extensive knowledge of domestic and international transportation processes by air- & seafreight including overland transportation.
• Proven experience in an international forwarding, logistics, supply chain management environment with a minimum of 5 years of solid experience gained ideally in a reputable 3PL and/or with an international secure logistics company.
• Strong organizational and multitasking skills along with an agile attitude and ability to meet tight deadlines.
• Proficiency in logistics software and Microsoft Office Suite (Excel, Word, etc.) including Oracle.

QUALIFICATIONS AND SKILLS

• Sense of responsibility and initiative;
• Ability to work independently;
• Resistance to stress, time pressure, and ability to cope with peak periods;
• Excellent interpersonal skills and customer focus;
• Agile and flexible mindset, responsive to requests;
• Attention to detail;
• Ability to interact with colleagues from different cultures; respect for diversity;
• Computer skills; good knowledge of Windows is expected;
• Fluent in English and Italian. Other languages are an advantage;
• Swiss or EU citizen or holder of a valid Swiss work permit.