MISSISSIPPI - Assistant Stateroom Steward / ess

Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean, and expedition voyages on all seven continents. Designed for experienced travelers with interests in science, history, culture, and cuisine, Chairman Torstein Hagen often says Viking offers guests The Thinking Person’s Cruise in contrast to mainstream cruises.

With more than 250 awards, the company operates a fleet of state-of-the-art ships that have received numerous accolades from industry experts and travelers. Viking was voted the #1 River Line and #1 Ocean Line by Condé Nast Traveler in 2022, and also ranked #1 for Rivers and Oceans by Travel + Leisure in the same year, making it unique in top rankings across both categories.

Assistant Stateroom Steward / Housekeeper

Location: US–Mississippi River

Employment Type: Full-time, with annual earnings up to $55,000, including participation in Viking’s gratuity program and comprehensive employee benefits such as health insurance. All travel expenses are covered by Viking.

Role Overview

As part of the Housekeeping team, your role is to provide guests with professional, personalized housekeeping service onboard, adhering to Viking’s STAR Service Standards. You will report to the Assistant Housekeeper Manager.

Why Join Viking?

• Paid training in skills and premium hospitality services
• On-the-job coaching for rapid advancement
• A lifelong network of hospitality professionals

Onboard Benefits

• Lodging (shared cabin), meals, Wi-Fi, uniforms, and laundry are provided free of charge
• Travel to/from the ship covered by Viking
• Crew-only deck and recreational activities
• Year-round benefits both on and off the ship

Employee Benefits

• Health, vision, and dental insurance with low premiums, some fully paid by Viking
• Referral program and retention bonuses
• 401(k) plan with company matching

Responsibilities On Board

• Cleaning assigned areas according to health policies
• Stocking and maintaining lockers
• Handling guest complaints and providing additional services
• Following health, safety, and security procedures
• Adhering to grooming and image standards
• Participating in luggage duties, training, and company activities
• Working 10-12 weeks straight, followed by 3 weeks vacation; schedule may change based on occupancy and staffing needs

Candidate Requirements

• Minimum 2 years’ experience as an Assistant Stateroom Steward/ess or similar in a 5-star hospitality or restaurant environment; shipboard experience preferred
• Ability to walk extensively, stand for long periods, and handle 50+ lbs
• Guest-focused, professional, and discreet with impeccable hygiene standards
• Knowledge of all Public Health Policies and ability to work with chemicals and cleaning tools

Mandatory Requirements & Employment Terms

• U.S. Citizen or Permanent Resident (green card) required
• Pass a pre-employment drug test
• Employment is at-will, subject to termination at any time by either party