Hospitality Coordinator

Being part of HSBC in Switzerland, you’ll help evolve and grow our business.

The Hospitality Coordinator will cook, prepare, order and serve customer meals and participate actively in events organization within the Bank.

Are you interested? Do you have a solid experience in Hotel/Airline or Catering industry? Do you enjoy being part of a cohesive team?

If you answered yes to any of these questions, we want to hear from you!

In this role you will:

• Guarantee a pleasant smiling and professional welcome to clients, reflecting a good image and values of the Bank while respecting client Reception procedures.
• Maintain a neat dress code and presentation.
• Manage the Client rooms reservation program and HR appointments requests.
• Answer the phone and act as an operator, ensuring quality follow-up and service, responding favorably to the expectations of our Clients and Bank Employees.
• Utilize IT tools in our meeting rooms, including preparation for Zoom in advance, addressing login issues, and providing Wifi codes.
• Monitor the cleanliness of the Client rooms and the service of drinks and hospitality products.
• Interact with Catering: due to your solid experience in the Hotel/Airlines or Catering industry, you will cook, prepare, order and serve customer meals, and participate actively in events organization within the Bank.
• Transmit information to colleagues to provide efficient logistical support to our Clients.
• Ensure that the occupants of the building comply with the internal security instructions and provide logistical support during evacuation.
• Operational Risk: Knowledge of Security measures plus First Aid, Fire, Evacuation, etc.