Junior Relationship Manager - Asset Management (m / f / d)

Are you a passionate professional with context in the financial industry, and would like to evolve into a role in a client facing team? Are you interested in contributing to various aspects of relationship management for the Asset Management segment and feel at home in a client-focused role that interacts with B2B business partners as well as internal stakeholders and experts at Clearstream? Are you at your best when delivering accurate, high-quality outputs in order to foster client satisfaction and grow those relationship in size and profitability?

We are currently looking for a Junior Relationship Manager - Asset Manager to join our Sales & Relationship Management team within Clearstream Fund Centre.

Field of activity

The team is responsible on a global basis to service Asset Managers ranging from bulge bracket firms to local champions. Our primary product is to provide access to our distribution platform, with a stronghold built out of Switzerland including key leading global distributors. We support client stakeholders ranging from sales to operations team members in navigating our offering, maximizing the value from our capabilities, and trouble shoot issues. We are working hand in hand with various internal stakeholders including operations, product, sales support and legal. At the same time, we are the gateway to Clearstream’s 4 D’s (Dealing, Distribution, Data, Digital) facilitating holistic introductions for Asset Managers to the full range of Clearstream Fund Services.

Your Responsibilities

• Support senior Relationship managers in their day-to-day activities, with an objective to deliver work packages on independent basis, and with direct client contact over time
• Drive the maintenance of the client book when it comes to contract management, service level, information sharing and connecting the dots with linking into the right internal stakeholders for requests
• Point person to coordinate roll-out exercises of contract amendments across different stakeholder groups ranging from operations to distribution side
• Support commercial reviews of client book
• Maintain the relationship with Asset Managers to keep overall satisfaction at a high level and to be accountable for Asset Managers quality and profitability
• Provide support for the development and ongoing optimization of internal processes with key stakeholders within Clearstream and external processes with Asset Managers

Your Profile

• Ideally 2-5+ years of experience in servicing B2B business partners
• Bachelor’s degree ideally in finance or business administration
• Excellent client and service orientation
• Affinity for process optimization and implementation of high-quality standards to serve clients in a structured way
• Very good problem solving and analytical skills
• Well-organized, accurate, proactive, conscientious and resilient
• Self-motivated and able to work both independently, as well as, within a team
• Strong communication and negotiation skills
• Fluency in English and German, French / Italian language skills will be an asset
• Good general knowledge of Banking, Asset Management and Fund Platform / -Distribution business is a plus
• Superior command of MS Office applications, in particular Word, Excel and PowerPoint.
• Experience with Power BI is appreciated

We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.

Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.

Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.