Customer Service Engineer Ticino (f/m/d)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Customer Service Engineer 80-100% (m/f/d) in the Ticino area

Support our customers in the field of imaging systems in radiology.

Your tasks:

1. Provide on-site support for Siemens Healthineers devices to our customers; commission new devices and maintain existing ones.
2. Work on-site with customers, mainly in Ticino and the surrounding cantons.
3. Perform hardware and software updates according to the manufacturer's specifications.
4. Identify system errors, troubleshoot issues at the customer's site using remote or on-site diagnostic tools, and document interventions.
5. Work from home. Ideally, reside in a central area of the intervention zone in Ticino or be willing to relocate there.

Professional background and skills:

1. Completed training as an engineer (FH) or technician (HF) in electrical engineering, computer science, electronics, medical technology, or similar.
2. Experience in customer service and field service.
3. Good knowledge of electronics, strong IT skills (HW and SW).
4. Willingness to attend training courses in Switzerland and abroad, and a high willingness to travel within Switzerland.
5. Fluent in Italian and English, both spoken and written, with at least B2 level of German.
6. Must live in the Ticino area or be open to relocating.

Benefits:

1. A position at one of the largest med-tech companies in Switzerland.
2. 40 hours a week for a 100% workload.
3. At least 5 weeks of vacation.
4. A state-of-the-art workplace in medical technology.
5. Various benefits and training opportunities for employees.

Who we are:

We are a team of over 73,000 dedicated Healthineers across more than 70 countries. As leaders in medical technology, we push boundaries to create better outcomes and experiences for patients worldwide. Our portfolio supports clinical decision-making and treatment pathways.

How we work:

Joining Siemens Healthineers means becoming part of a global team of scientists, clinicians, developers, researchers, and professionals from diverse backgrounds, cultures, religions, and orientations. We work together to fight diseases and improve access to care, united by our purpose: to pioneer breakthroughs in healthcare for everyone, everywhere, sustainably.

Additional Information:

For more about our business, visit our company page. We are an equal opportunity employer and welcome applications from individuals with disabilities.

Data Privacy: Please create a profile on our site to upload your CV instead of sending it via email. This helps us protect your data and notify you of relevant opportunities. Register here.

Beware of Job Scams: Verify suspicious postings and recruiters to avoid fraud. Check postings on our official career site.

Agency Resumes: We do not accept resumes from recruitment agencies and are not responsible for fees related to unsolicited resumes.