Product Quality Engineer

SwiStudium has a great opportunity for an experienced Product Quality Engineer to join a manufacturing company deeply rooted in Ticino.

Our client is a leading manufacturer of custom components for medical devices and other highly specialized applications with a global client base.

The company is now experiencing a phase of growth and development and is seeking a motivated candidate to fill the role of Product Quality Engineer, who will align his personal strengths with the group's common targets.

The position will be a key part of the Engineering, Quality, and Production team, aiming to optimize manufacturing processes and quality assurance for both legacy and next-generation products.

This role involves the following responsibilities:

• Supporting manufacturing operations to ensure product conformance and monitoring production processes on the line level.
• Processing customer claims and reporting non-conformities.
• Addressing product quality issues (process and material-related) by identifying problems, coordinating root-cause analyses, examining solutions with manufacturing and process engineering, and following up on action plans.
• Performing internal audits and promoting the use of appropriate problem-solving techniques for effective root cause analysis and corrective actions.
• Participating in annual ISO 9001 plant-wide audits.
• Monitoring production through data collection, reporting, and field inspections, including periodic audits to drive continuous improvement of process capabilities.

Requirements

Above all else, a “hands-on” dynamic approach!

The ideal candidate has practical skills and the attitude to “get their hands dirty” by making measurements and collecting data when necessary, combined with professional skills and a desire to advance into a management position.

In addition to the requirements below, the ideal candidate is someone highly operative, observing production quality directly in the field as well as through data analysis.

• Bachelor’s degree in a technical field, ideally in Industrial Engineering or related disciplines.
• Excellent written and spoken communication skills in English and Italian.
• Knowledge of electronics, electromagnetics, and magnetics is a plus.
• Proven track record of driving continuous product and process quality improvements in a manufacturing environment.
• Experience in leading supplier audits and managing non-conformities from customer claims.
• Strong communication, influencing, planning, and analytical skills.
• A dynamic, broad-minded, result-oriented, and team-oriented personality.

The person we want to meet is capable of establishing a personal power base built on mutual trust, fairness, and honesty, maintaining productive relationships and networks to further the company's interests.

They should be comfortable leading by example, whether on the production floor addressing issues or behind a computer analyzing data.

You are an assertive, solutions-oriented problem solver who offers opinions and takes action, even when your position may be unpopular. You possess a strong backbone.

Place of work: Lugano area

Type of employment: Permanent

Our point of view

This company combines family and business principles in a unique way.

The key to their success, besides a strong commitment to excellence, is the importance they place on people. They focus on finding the right colleague to drive the business forward.

If you want to make a difference, please send your updated resume (documents in English are appreciated) to the following email address: