Flight Crew Roster Team Lead (80-100%, all genders)

It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.

As Flight Crew Roster Team Lead, you will oversee a team responsible for developing, optimizing, and publishing monthly flight crew rosters. You will optimize and align roster parameters and track crew capacities while optimizing crew satisfaction, crew productivity and operational stability.

• Oversee the development and publication of monthly rosters for flight crews under optimization of crew satisfaction, crew productivity and operational stability.
• Guide the development and evaluation of monthly roster scenarios and set priorities in collaboration with capacity planning, crew control and key interfaces.
• Monitor short-term crew capacity trends, assess potential risks, and direct short-term actions to maintain operational stability.
• Approve critical roster and absence change requests with a direct impact on planning outcomes.
• Manage and develop the Flight Crew Roster Team, ensuring a high-performance culture.

• Master’s degree in business administration, aviation management, or equivalent education.
• 5+ years of experience in workforce planning, scheduling, or strategic resource management and familiarity with crew rostering systems and operational planning tools.
• Operational mindset with the ability to assess and decide on complex planning scenarios.
• Excellent communication skills and ability to collaborate across departments.
• Experience in managing teams under pressure is strongly favored.
• Fluent in English and German

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.

Shared position possibility: Please apply as tandem (each partner sends an individual application and refers to the other tandem partner)