IT Support Engineer

IT Support Specialist (1st Level) – Flexible Hours | International Environment | Career Growth

Are you passionate about IT and looking for a role where your ideas are valued, your development is supported, and flexibility is more than just a buzzword? We’re looking for a proactive and motivated IT Support Specialist to join my client's dynamic team.

In this role, you’ll be the go-to expert for their internal users—supporting an international workforce, contributing to exciting IT projects, and playing a key role in keeping operations running smoothly.

What You’ll Do

• Be the first point of contact for IT support, assisting users across the globe with hardware, software, and application issues

• Provide expert application support to ensure smooth operations

• Manage incidents in line with ITIL best practices

• Provision and configure hardware and software (laptops, desktops, printers, smartphones, etc.)

• Collaborate on IT projects, bringing your technical insight and user-focused mindset

What You Bring

• Completed vocational training in IT (e.g., IT specialist) or related field

• Proven experience in IT support with solid general IT knowledge

• Strong communication skills in German and English (French or Italian is a plus)

• Self-starter with analytical thinking, flexibility, and a structured work style

• Willingness to learn and stay current with the latest technologies

• Availability for occasional on-call support outside regular hours

What We Offer

• A modern, international work environment where fun and flexibility are part of the culture

• Tailored working hours that fit your lifestyle—whether you're an early bird or a night owl

• Real opportunities to grow professionally and contribute your ideas

• Attractive fringe benefits including employee discounts and a mobile phone plan