Customer Service / Logitics Planner

Tasks :

• Manage order processing and invoicing
• Liaise with the Purchasing, Finance and Tax departments on site to perform customer planning activities
• Receipt and processing of supplier invoices Manage receipt and processing of invoices
• Issue invoices to requested contracts and export documents
• Coordinate returns to procurement sites
• Arrange transportation of products between manufacturing sites and coordinate import / export activities
• Report transportation incidents on shipments
• Maintain client, contract and reference data
• Liaise with global / regional supply chain and quality services for redeployments, allocations, product launches and change control
• Liaise with QC
• Perform all transactions related to systems, applications and products (SAP) in a compliant manner
• Provide supporting documents for financial audits

Profile :

• Diploma in Supply Chain
• Very good knowledge of IT systems including SAP
• 3 years of experience in pharmaceutical or consumer industry in a multinational environment
• Proven customer service experience, accurate and timely order processing and invoicing
• Ability to work under pressure and excellent communication skills
• Experience in logistics at a multinational company working in an export department
• Build and maintain strong working relationships with the BMS organization and external business customers and supplier
• Knowledge of distribution in the supply chain
• Fluent English and Italian

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