Strategic Client Director Allianz, EMEA
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Join to apply for the Strategic Client Director Allianz, EMEA role at Oracle
Job Description
About the Role:-
The Oracle Strategic Client Director owns the leadership for an Oracle Key Account (one of Oracle’s top revenue producing and market leading accounts), across all products, services and support.
The Strategic Client Director (SCD) is the day-to-day senior Oracle executive responsible for success at our Key Account, Allianz. The SCD must develop deep customer and industry knowledge and then influence the Key Account through developing credible & relevant messaging and deliver it through broad executive relationships to align Oracle as a strategic partner that enables key customer initiatives and transformations, increases customer satisfaction, and grows Oracle revenues.
The SCD is Oracle’s primary leader and sponsor for our customer Allianz and responsible for overall account growth and customer satisfaction by managing key relationships and ensuring the customer achieves value from Oracle solutions.
Key responsibilities include leading developing & owning the account strategy, aligning and managing the sales team, driving effective account management processes, tracking and communicating progress, and growing Oracle’s revenues across the full breadth of Oracle products/ solutions for the Key Account.
Responsibilities
What you’ll do
In this role, you’ll oversee the overall management of Allianz in the region, with a tailored approach to mobilizing and aligning teams. You’ll manage the execution and closure of sales opportunities by planning engagement and coordination of sales and services teams. You’ll offer new ideas and perspectives on activities which will produce significant long-term company benefit.
Specific responsibilities include:
- Develop and maintain the multi-year strategic account plan for Allianz to meet or exceed customer objectives and Oracle sales goals. Revise the account strategy and plan to ensure they fit the continuously changing key account needs and priorities.
- Representation of the interests and concerns of the customer internally in order to coordinate customer expectations and services globally.
- Direct the Oracle team around execution of the strategy and plan by co-ordination and leadership of activities across the different pillars and other organizations and partners.
- Influence and lead strategic planning efforts within sales, product, consulting, and support pillars to ensure Key Account requirements are represented.
- Manage the interface between the Key Account and Oracle personnel (including all sales, product specialists, consulting, support, channels and corporate functions) to ensure an effective alignment model and communications and reporting cadence as well as continuous improvement of service delivery standards.
- Articulates both Oracle and Key Account value proposition to C-level management within both Oracle and the Account.
- Gain agreement with Customer around key work streams aligned with their key business transformations and imperatives.
- Create a quarterly business review cadence with KA Sponsors to track our progress on aligned focus areas / work streams and other interactions.
- Develop improvement plans and ensuring that these are regularly reviewed and further developed for one or more complex IT services.
- Maintain regular communications with the worldwide core sales and delivery teams and extended worldwide account team across all relevant Oracle pillars and divisions, through regular team calls and online collaboration.
- Obtain input and participation from the assigned Oracle Executive Sponsor(s) for the key account on a regular basis.
- Owns escalation issues for the Key Account on a worldwide basis and drives those escalations to closure while creating a high level of customer satisfaction for the Key Account and a win-win environment for the Oracle resources involved in the day-to-day operation of the Key Account.
- Develop and execute an interaction plan to address the executive suite, line of business organizations and IT, leveraging all Oracle resources and subject matter experts, executives, and thought-leaders as needed to provide value to the customer.
- Build relationships with the customer's executive team, earning a reputation as one of the Customer's trusted business advisers.
- Demonstrate a high level of business acumen and thorough understanding of the customer's business, organization, strategy and financial position.
- Responsibility for the successful delivery of services within the agreed complex SLAs.
- Navigate Oracle to identify, acquire and coordinate a team of critical resources needed to address customer needs to the service delivery units.
- Proactive investigate trends and common problems, including presentation of results and derivation of measures.
- Understand Oracle’s strategies and how these translate into solutions that address customer needs.
- Maintain a thorough understanding of the customer's industry, including trends, business processes, financial measurements and performance indicators, and key competitors.
- Manage and develop a team of sales representatives.
- Sell and promote the sale of Oracle products including contract negotiation.
- Drive strategic and tactical planning for the account.
Qualifications
Career Level - IC5
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
IT Services and IT Consulting
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