Boutique Manager

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Introduction de la société

Longines – famous for the elegance of its timepieces – is a member of the Swatch Group Ltd, the world's leading manufacturer of horological products. Based in Saint-Imier, Switzerland since 1832, Longines watchmakers enjoy an expertise steeped in tradition, elegance and performance. With generations of experience as Official Timekeeper of World Championships and as a partner of international sports federations, Longines has created lasting and durable links to the world of sport.

Description Du Poste

We are looking for a Boutique Manager for our new Boutique in Zürich.

As a Boutique Manager, you will be responsible for driving sales, achieving all operational objectives, and ensuring compliance with the brand's standards within the boutique. You will oversee recruitment, development, and coaching of your boutique team by offering motivation, encouragement, and support. Your role is critical in maintaining and delivering a consistently high level of customer service. Additionally, you will implement the company's business plans and strategies, ensuring the boutique adheres to the guidelines and procedures established by headquarters (HQ).

Your main tasks will include:

1. Team Management and Operational Oversight
2. Commercial Animation and Customer Development
3. Reporting and Analysis
4. Marketing and Visual Merchandising
5. Recruitment and Development
6. Leadership and Team Dynamics

Profil

Solid experience in managing luxury boutiques, ideally in watchmaking, jewelry, or accessories, with a proven ability to meet the expectations of a demanding clientele.

Strong sales acumen paired with assertive leadership, allowing you to guide and motivate your team with determination and empathy.

Familiarity with the Swiss market, particularly the Zürich area, with an established network of clients or partners being a plus.

Flexible, communicative, proactive, and able to handle projects independently.

Compétences requises

Excellent sales and negotiation skills.

Strong business sense and customer focus.

Ability to work autonomously as well as within a team.

Strong coaching, motivational and leadership capabilities.

Exceptional planning, organizational, and communication skills.

Proactive approach with a sense of ownership, urgency and accountability for results.

Creativity and a problem-solving mindset to seize opportunities and achieve outstanding outcomes.

Langues

Fluency in German and English is essential. Knowledge of other languages is an advantage.

Job Location: Bahnhofstrasse 65, 8001 Zurich, Suisse (Zurich)

Company Address: Compagnie des Montres Longines, Francillon S.A. Les Longines 8 CH-2610 Saint-Imier Suisse