Head of Operations

At MYNERVA – a Wyss Zurich project – our mission is to improve the lives of individuals suffering from neuropathy. MYNERVA has developed a medical device to artificially restore the sense of touch and decrease pain using non-invasive neurostimulation.

We are seeking a highly driven Head of Operations (100%) to lead our operational infrastructure, regulatory strategy, and quality systems as we prepare for clinical and commercial scale-up. This role is ideal for an experienced leader with a strong track record in operations, medical device compliance, and international market readiness, particularly in the United States.

Project background

The Head of Operations will be responsible for overseeing the full operational backbone of MYNERVA, including project management, supply chain, manufacturing, quality, and regulatory affairs. This individual will be part of the leadership team and collaborate closely with the executive team to build scalable processes and ensure that our products' production and delivery meet the highest standards. The position is based in Zurich (100% on site).

Job description

1. Operations
   • Lead operational planning and execution with clear KPIs, timelines, and budgetary controls in coordination with other departments.
   • Drive continuous improvement across operational workflows, cost control, and risk management.
2. Manufacturing & Supply Chain Management
   • Set up and manage scalable manufacturing operations (including supplier management) to support clinical and commercial needs.
   • Oversee procurement, production planning, and inventory management to ensure on-time delivery and quality.
   • Monitor and optimize logistics and global distribution strategies.
3. Quality & Regulatory
   • Guide quality team in implementing a robust quality management system in accordance with ISO 13485, FDA QSR (21 CFR 820), and related standards.
   • Support and execute regulatory strategy for the US (FDA) and international markets in collaboration with the CEO, regulatory team, and external consultants.
   • Support the regulatory submission process together with internal resources and consultants.

Profile

1. Education & Experience:
   • Bachelor’s or Master’s degree in Engineering, Operations, Quality, or a related field.
   • Minimum 10 years of industry experience, with at least 5 years in operations roles within the medical device industry.
   • Proven experience with US FDA regulatory pathways and commercializing products in the US market.
2. Skills & Competencies:
   • High energy and well-organized individual with a hands-on approach.
   • Strong entrepreneurial approach.
   • Strong understanding of medical device manufacturing and quality requirements.
   • Strategic thinker with excellent execution, leadership, and organizational skills.
   • Understanding of international regulatory frameworks (FDA, ISO 13485).
   • Familiarity with risk management, document control, and design controls.
   • Strong communication and stakeholder management skills.
   • Fluency in English (German or other languages are a plus).

We offer

1. A high-impact role in a cutting-edge MedTech startup.
2. Fast-track career growth opportunities as MYNERVA scales.
3. A highly motivated and collaborative team dedicated to improving patients’ lives.
4. A dynamic, diversified, and innovation-driven work environment.
5. Benefits according to ETH Zurich’s employee benefits program.

We value diversity

In line with our values, ETH Zurich encourages an inclusive culture. We promote equality of opportunity, value diversity, and nurture a working and learning environment in which the rights and dignity of all our staff and students are respected. Visit our Equal Opportunities and Diversity website to find out how we ensure a fair and open environment that allows everyone to grow and flourish.

About ETH Zürich

ETH Zurich is one of the world’s leading universities specializing in science and technology. We are renowned for our excellent education, cutting-edge fundamental research, and direct transfer of new knowledge into society. Over 30,000 people from more than 120 countries find our university to be a place that promotes independent thinking and an environment that inspires excellence. Located in the heart of Europe, yet forging connections all over the world, we work together to develop solutions for the global challenges of today and tomorrow.