IT On-Site Supporter (100%)

Are you an IT professional who is adaptable and with a service-oriented mindset?
For our IT Support team in Zurich, we are looking for a dedicated IT On-Site Support Specialist.

What would your role be?

• Provide technical support for hardware infrastructure and software applications in end-user environments.
• Troubleshoot and resolve technical issues while offering guidance to internal clients across national and international locations.
• Manage and resolve tickets as part of Incident and Service Request Management processes.
• Assist in preparing IT equipment according to predefined workplace requirements.
• Support the setup and maintenance of multimedia installations in meeting rooms.
• Actively participate in employee workstation relocations, primarily in Zurich.
• Contribute to hardware lifecycle and inventory management processes.
• Ensure the availability and distribution of end-user IT materials globally, including inventory management.
• Collaborate on IT projects, rollouts, and operational tasks.
• Provide multimedia support for technical event management.

What are we looking for?

• A completed apprenticeship in IT or equivalent training.
• Strong experience in IT support, ideally in the financial services industry.
• Expertise in Microsoft Windows client environments and the Microsoft Office suite - Proficiency in Windows 11 and M365.
• Knowledge of networking, IP telephony, and printing systems.
• Familiarity with multimedia systems for presentations and virtual meetings.
• Flexibility to work outside regular service hours when needed and willingness to travel for short-term support assignments at national and international offices.
• A service-oriented, analytical, and solution-focused mindset with quick adaptability.
• A motivated, honest, and reliable team player who works independently.
• Fluent in German and English; conversational French is a plus.

What do we offer?

• Deep insights into Vontobel as a financial institution and practical, state-of-the-art data analysis.
• Opportunities for professional growth within an open and innovative environment.
• A collaborative team culture where all voices are heard and valued.
• Competitive compensation and benefits tailored to your needs.
• A prime Zurich location close to the lake.

We are looking for talented people, not just a CV that ticks all the boxes. Even if you do not have absolutely everything we have asked for, if this role sounds like a good fit for you, we encourage you to apply.

Why Vontobel?

At Vontobel, you are building better futures for our clients and society, as well as for yourself. As a family-owned and publicly listed company with over 2,000 professionals based in 28 locations globally and headquartered in Zurich, we’re committed to long-term thinking and sustainability.

Our diverse team values unique perspectives, and we hire individuals determined to deliver in a dynamic and changing world. Even if you don’t meet all the criteria, we encourage you to apply if you’re enthusiastic about the role.

Do you want to be Vontobel?

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our contact form .