CONSULTANCY: Business Process Review and Documentation

CONSULTANCY: BUSINESS PROCESS REVIEW AND DOCUMENTATION (SSA-2025/CMS/ASG 3)

POST

CONSULTANCY: Business Process Review and Documentation GRADE

N/A DUTY STATION

Geneva, Switzerland COMMENCEMENT OF DUTY

To be determined NATURE OF APPOINTMENT

Variable (depending on needs of Department/Division)
approximately 3 - 4 months

ORGANIZATIONAL UNIT

Controller and Management (CMS) Division
Office of the Assistant Secretary-General WMO is committed to achieving diversity and a balanced workforce. Applications are welcome from qualified women and men, including those with disabilities. The statutory retirement age after 1 January 2014 is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

DUTIES AND RESPONSIBILITIES

This consultancy aims to document WMO's revised processes within the Quantum ERP system across Finance (FIN), Supply Chain Management (SCM), Human Capital Management (HCM) and IT General Controls (ITGC) over the ERP to support process clarity, definition of key internal controls, user documentation, and future training.

Under the supervision of the Controller, the incumbent will perform the following duties:
- Work closely with cross functional WMO business teams and UNDP functional leads to understand the finalized processes in Quantum.
- Prepare clear and complete documentation of each business process at the Level 3, including:
- Process flow diagrams (e.g., using Visio);
- Step-by-step breakdowns (BP80 format);
- Identify and record key internal control points within each process.;
- Prepare Risk and Control Matrices, focused on key business process risks for each of the core business processes.


DELIVERABLES:

- Business Process documentation for the FIN, SCM, HCM, and ITGC streams as further identified in Annex A, including process flow, roles and responsibilities, tools and systems, and inputs and outputs.
- Process flow diagrams for each of the processes (Visio or equivalent).
- A summary of internal control steps and related risk and control matrices per process.

QUALIFICATIONS

Education
Bachelor's Degree in one of the following fields:
- Business Administration
- Information Systems / Management Information Systems (MIS)
- Accounting or Finance (especially for ERP Finance modules)
- Computer Science

Experience
- Performed the role of Business Analyst or Functional lead in least three Oracle-based ERP implementation projects.

- Strong cross-functional knowledge of business processes related to Finance, Procurement, HR, and ITGC.

- Experience working in at least one UN organization with a good understanding of the internal controls, policies, and procedures within the UN. (Such as UNSC, IPSAS).

Other requirements
- Business analyst Certification such as BPMN, CBAP, PMI-PBA etc .

- Proficient in process design tools such as Visio, BP.080 Templates for business process documentation.

Languages
Excellent knowledge of English (both oral and written). Knowledge of other official languages of WMO would be an advantage.

(Note: The official languages of the Organization are Arabic, Chinese, English, French, Russian and Spanish.)

Additional Information:
Payband: C

Focal point email for additional information: bcover@wmo.int

Date of issue of vacancy notice: 14 June 2025

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