Site Lead / General Manager 100% (a)

Join to apply for the Site Lead / General Manager 100% (a) role at ISS Schweiz AG

Location: Zürich

Workload: 100%

Start date: Immediately or by arrangement

At ISS Schweiz, we work every day to ensure that offices, laboratories, airports, production facilities, stations, schools, and hospitals function smoothly and are pleasant places to be. Our 14,200 employees create environments across Switzerland where over a million people feel comfortable and can thrive. ISS stands for innovation, service quality, and direct customer relationships. We are committed to fair employment conditions, equal pay for equal work, and secure jobs. Valuing our employees is more than a promise; it is reflected in our five programs and over 200 training and development opportunities. If you take responsibility, we can offer you perspectives—without us, many things wouldn’t work.

Our capital is our people, who bring passion, commitment, enthusiasm, and a high standard of quality every day to delight our clients. Shape your career with ISS and apply now!

We all see ourselves as Placemakers. Our goal is to ensure that our clients find an optimal environment at their workplace and feel comfortable. Our 14,200 employees/Placemakers have a high service understanding to meet diverse client needs, adhering to the highest quality standards.

If five stars are not enough and you are curious, then this high-class, attractive environment in integrated facility management for an international premium banking client might interest you. As an experienced and motivated leader, you will be involved from the start in building this new location in the heart of Zurich and subsequently lead as the main contact for the client. Variety, change, and new challenges are guaranteed! Impress your client together with your team at the highest level! We look forward to meeting you!

Your main tasks:

• Ensure the delivery of diverse services such as Facility Management, Workplace Management, Building Technology, Hospitality, Mailroom, and Daily Cleaning at a top level
• Advise and support the client as a single point of contact
• Hold regular meetings with clients, contractors, and key partners, including creating reports and presentations
• Fully responsible for budgets and costs
• Regularly review and ensure quality standards, initiate and monitor optimization measures
• Continuously optimize operations and processes, including SOPs and KPIs
• Develop supplier relationships and oversee invoicing procedures, review and approve orders for parts, services, and labor
• Lead personnel and technical staff, including recruiting, supporting, and developing employees
• Coordinate and lead projects

Your profile:

• Degree in Facility Management, Hospitality Management, Business Administration, or similar, with relevant further training in Facility Management
• Extensive professional and leadership experience in 5-star hospitality and integrated facility management or in a service sector with a clear connection to facility management
• Clear and motivating leadership style
• Fluent in German and English, both spoken and written
• Proficient in MS Office and familiar with various internal tools
• High customer orientation, strong quality standards, goal and solution orientation, discretion, and professional demeanor
• Impeccable background (criminal and debt register)

Are you ready? We are ready for you.