Head Facility Management Services

CBRE Global Workplace Solutions provides integrated facility management services on all continents with more than 60,000 employees. In Switzerland, the GWS division provides technical, infrastructural and commercial facility management services for clients from various industries.

For our growing Facility Management organization at a client in the Life Sciences sector in Basel (BL) we are looking for a:

Head Facility Management Services 100%

Your main tasks:

1. Is responsible for the FM services in region/country
2. Drives operational effectiveness and service excellence in soft and hard services
3. Demonstrates constant awareness of willingness to improve organisational and process related structures
4. Demonstrates strong leadership qualities to drive the performance across this expanding business and team
5. Ensures overall performance of the contract and required deliverables including contract compliance, performance management against KPI’s, cost savings initiatives, and customer satisfaction
6. Leads a team providing facilities management services of a wide range of activities for hard and soft services, including HSE, energy optimisation and food management.
7. Ensures improvements are achieved and maintained and a proper balance is achieved between responding to client requests and cost effectiveness and maintaining GWS high standards
8. Drives and delivers services, projects and programs of work aligned to TCO and any savings obligations, contributes to full end-to-end project performance aligned to the contractual and commercial obligations
9. Has a strong analytical and problem solving approach applying value creation / innovation across FM services / supply chain
10. Ensures the successful implementation of portfolio-wide initiatives and programs including savings program, energy program, HSE, playbooks, training & development, and succession planning
11. Works in demanding environments, managing change, multiple projects, and deadlines
12. Manages the total facilities expenditure vs. budget and runs variance analysis
13. Ensures that FM services and procedures adhere to applicable laws, policies and best practise guidelines
14. Has the ability to review and analyse complex financial / business reports / data and generates innovative solutions / corrective action plans

Your profile:

1. Engineering, property, or business-related degree or equivalent
2. At least 8 years’ experience in an integrated FM role in a wider geography / clear evidence of cross-functional experience in an outsourced environment
3. Recognised facilities management professional qualification
4. A highly motivated individual, with excellent use of initiative and demonstrates a strong passion for service excellence and understanding customer needs
5. Ability to solve technical problems providing a variety of options in a range of situations
6. Fluency in written and spoken English and German language
7. Ability to write detailed reports and business case preparation

What we can offer:

1. Regional and international development opportunities in a fast-growing company
2. Wide range of internal and external training opportunities
3. CBRE GWS as a global player in the service sector with well-known customers from a multinational environment
4. Good general conditions, such as at least five weeks' holiday, 40 hours a week, and an attractive pension fund solution

Contact: Edwin Murray, Talent Acquisition Partner, +41 79 501 50 93

We look forward to receiving your application!