Sales & Events Manager (gn)

Join a world-renowned 5-star hotel as Sales & Events Manager (gn), where your attention to detail, proactive mindset, and flair for service excellence will be key to creating extraordinary moments for the guests. In this dynamic and multifaceted role, you will support high-level events and VIP services while contributing to the success of the luxury resort and spa.

Sounds like your next step? We look forward to receiving your application!

Responsibilities:

1. Serve as a trusted point of contact for guest inquiries and ensure seamless booking experiences
2. Verify VIP arrivals and coordinate personalized in-room amenities and upgrades
3. Conduct market research and maintain detailed follow-up records to support strategic decision-making
4. Ensure flawless execution of Banquet Event Orders with a strong focus on quality and detail
5. Maximize revenue from food, beverage, and event spaces through strategic upselling
6. Develop and implement creative sales initiatives together with the Sales & EAM Commercial team
7. Assist in maintaining banquet, food, and beverage costs for highest profit
8. Focus on revenue generation and profile building for the resort and spa
9. Assess marketing strategies and tactics to remain relevant and effective
10. Ensure compliance with legal, financial, and safety regulations in all operational areas
11. Bilingual in English and French; German is an asset
12. Experience in luxury hospitality, sales, and event management
13. Familiarity with Opera and Delphi Salesforce systems is an advantage
14. Maintain outstanding organizational skills and attention to detail, managing multiple projects simultaneously while overseeing hotel operations
15. Communicate professionally and confidently with clients across all channels

Benefits:

• Work in a renowned 5-star hotel exemplifying luxury, excellence, and professionalism
• Attractive health & wellness benefits, including access to wellbeing programs
• Exclusive access to leadership programs and global opportunities for professional growth
• Employee rates for hotel stays, culinary experiences, and spa treatments
• Regular employee engagement activities, team-building events, and celebrations
• Long-term career prospects within a global network of luxury hotels