Engagement Manager , AWSI HCLS EMEA

Job Title

Engagement Manager , AWSI HCLS EMEA at Amazon Web Services (AWS)

Job Overview

The Amazon Web Services Professional Services (ProServe) team seeks a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. The EM combines technical expertise with project leadership to drive successful implementations of AWS-based solutions for clients, bridging business requirements with technical solutions, facilitating discussions, and ensuring alignment with customer outcomes. The role applies AWS frameworks such as Well‑Architected and Cloud Adoption Framework, demonstrates technical credibility across stakeholders, distills customer needs into clear technical requirements, decomposes complex problems, and makes informed trade‑off decisions considering performance, scalability, security, and business impact.

Key Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.

Basic Qualifications

• 5+ years of project management hands‑on experience in managing and delivering enterprise‑level IT projects with external customers.
• Demonstrated ability to manage small to medium‑sized projects, including customer, partner, and vendor management.
• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience. Fluency in English.

Preferred Qualifications

• Active project management certification (e.g., PMI, PRINCE2).
• Experience managing technical projects with 7+ people, budgets over $1,000,000, and onshore/offshore teams.
• Experience delivering IT engagements for healthcare and life sciences large enterprise customers.
• Experience leading projects related to clinical trials, AI/ML use cases, and/or large migration/modernization/transformation.
• Experience delivering GxP compliance projects.
• German and/or French speaker (in addition to English).

Job Details

Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales, Advertising, and Business Development
Industries: IT Services and IT Consulting

What We Offer

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continually innovate — from startups to Global 500 companies trust our robust suite of products and services. AWS values curiosity, inclusion, mentorship, career growth, and work/life balance. We are an equal‑opportunity employer dedicated to diversity and inclusion.

Equity and Privacy

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit the accommodations page for more information.

Job ID: A3130494