Assistant Spa Manager (m/w/d)

Chenot Palace Weggis is the flagship of the Health Wellness Retreat globally active Chenot Group located directly on Lake Lucerne. For almost 50 years, the company has specialised in the areas of health, wellness and luxury hotels. The core approach of our Health Wellness is based on the application of the famous Chenot Method®, which, in synergy with the Chenot diet, stimulates body and mind to detoxify and activate the self-healing powers. At Chenot, we practise Classical Western medicine as well as Chinese medicine.

Located at the foot of the Swiss Alps, the Chenot Palace in Weggis has 97 rooms and suites, a restaurant and a tea lounge. The medical spa covers an area of 5,000 m² and is equipped with state-of-the-art technology to support the Chenot Detox programmes.

Become now a partof our young, dynamic and international team.

Assistant Spa Manager (m/f/d)

• Supporting the Spa Manager in leading the spa team (approx. 55 employees): coordinating operations, developing and conducting trainings, conducting employee and job interviews
• Warm, proactive guest contact and ensuring an excellent guest experience
• Ensuring excellent service for our international and demanding guests: creating and monitoring SOPs, hygiene/safety guidelines together with internal quality standards
• Receiving and professionally managing guest complaints
• Scheduling shifts, taking all aspects into account (booking situation, guest requests, absences, sickness)
• Participating in meetings and working closely with all departments, especially Medical Operations Management

Qualifications & Competences

• At least two years of professional experience in a comparable management position with personnel responsibility in a spa/wellness area
• Passion and interest in health prevention
• Strong qualities and skills in employee motivation and development, as well as inspiring and leading a team
• Very high service mindset and guest orientation, as well as excellent interpersonal skills
• Excellent communication skills, assertiveness, commitment and team spirit
• Resilience, reliability, quick comprehension and willingness to learn, as well as strong organisational skills to thrive in a fast-paced environment
• Well-groomed appearance, role model in terms of corporate philosophy
• -Excellentknowledge of English in written and spoken

We are looking for an individual who is ready to take the next career step. This opportunity offers the chance to make an impact, learn and grow in an exciting pre-opening environment of an internationally operating company with continuous growth. The focus is on people's health, well-being and luxury. You can get involved, build up your own department from scratch and make a difference. You benefit from personal and professional development and various company related incentives.