IT Application Manager

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Location: Hybrid (2 days in Kundl Austria office and 3 days remote)

Job Type: Full time Permanent or long term freelance

Working Hours: 9 AM – 5 PM CET (Monday to Friday)

Salary: €65000 per annum (Gross) + Benefits

About the Role

We are looking for an IT Application Manager to provide technical support and second-level troubleshooting in a regulated GxP environment. The role requires managing hardware/software inventories, user and access management, documentation, and collaborating with IT experts to resolve complex issues.

Requirements

• Experience with Windows systems, thin clients (Dell, Igel, HP), IPCs
• Strong problem-solving and analytical skills
• Fluent in German and English with good communication skills
• Accurate, able to multitask, and work independently
• Good planning, organizational skills, and teamwork

Key Responsibilities

• Technical support and troubleshooting for computer hardware and software
• Handling second-level support calls, tickets, and user requests
• Fast, reliable answers to employee and customer inquiries
• Documentation of problems and knowledge base maintenance
• Hardware inventory management and reporting
• Processing service requests, access, and user management
• Assigning and troubleshooting permissions
• Participation in process improvement
• Consulting with IT experts as needed
• Applying knowledge of IT systems in regulated environments (GxP)

Interested?

Apply now with your updated CV to be considered for this opportunity.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Staffing and Recruiting

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