Client Advisor -Fixed Contract -

About the Role

Acne Studios is a progressive luxury house that values collaboration, curiosity, and excellence. We aim to minimise our environmental impact and address societal challenges through inclusive, high‑standard business practices.

Responsibilities

• Manage and execute omni‑channel services.
• Welcome and guide customers through a smooth customer cycle, tending to all details and providing best‑in‑class client experience.
• Achieve sales, conversion, and client‑ling targets.
• Uphold administrative procedures and skillfully manage inventory.

Qualifications

• Interpersonal and communication skills to provide excellent service and build strong relationships with customers.
• Ability to identify customer needs, cross‑sell products, and close sales to achieve individual and store targets.
• Responsive with a professional approach to resolving customer concerns.
• Previous customer‑facing role in retail or hospitality.
• Proven ability to drive sales and deliver exceptional customer service.
• Experience with CRM and client‑eling.
• Fluent in English (mandatory); additional languages preferred.

Job Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Consulting, Information Technology, and Sales
• Industry: Retail Luxury Goods and Jewelry

We encourage diverse applicants and may perform background checks for this position.