Gold’S Gym

Assistant General Manager (m/f)

Location: Fairfax
Salary benchmark: USD 40,000 - 60,000

The company operates within the fitness industry. 

Your tasks

  • Supervise, manage and lead sales team members to ensure they are meeting expectations and goals on a consistent basis
  • Maintain acceptable level of personal sales production
  • Motivate sales Team Members and monitor their production levels by using the established company protocol and sales systems
  • Effectively manages the operations of the gym, including managing gym-controllable inventory and assets
  • Hire, train and develop sales, front desk and kids club team members
  • Oversees banking and ensures completed daily with accuracy
  • Oversees Retail & Concession sales, merchandising programs and standards, and inventory management procedures for the gym
  • Helps manage revenue leakage, including retail shrink, through effective training, handling of member service issues, and policy adherence
  • Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner
  • Responsible for managing member feedback process 
  • Assists General Manager with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by indicated deadline
  • Orders janitorial supplies, office supplies, printing, forms and small equipment according to monthly budget and member experience

Your profile

  • Bachelor’s degree preferred
  • Minimum 2 years of direct sales experience; 2 years of direct sales management experience is preferred
  • Strong people skills
  • Operating knowledge of Microsoft Office 
  • Ability to learn new data systems as required
  • Excellent communication and customer service skills 
  • Ability to train and develop employees on a variety of company systems and procedures
  • In-depth knowledge of all company policies and systems as related to gym operations
  • Requires the ability to stand or sit for up to 8 hours throughout the workday
  • Ability to lift up to 25 pounds
  • Hearing sufficient to understand conversations, both in person and on the telephone
  • Must be able to work under pressure and meet tight deadlines
  • While performing the duties of this job the employee is regularly exposed to moving mechanical parts
  • Extended workdays are a frequent occurrence, as are weekends and holidays as needed to support the business 

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