CX Specialist @ weWow (German native)

Join or sign in to find your next job

Join to apply for the CX Specialist @ weWow (German native) role at weWow

1 week ago Be among the first 25 applicants

Join to apply for the CX Specialist @ weWow (German native) role at weWow

About us.

Get ready for the career adventure of a lifetime in sunny Valencia!

Job Description

About us.

Get ready for the career adventure of a lifetime in sunny Valencia!

At weWow, you’ll thrive in a fast-growing CX company, supporting exciting international brands with next-level customer service—human, smart, and always with a smile.

Startup energy, real impact, and a team that’s here to win. Ready to wow the world with us?

About The Role.

As a Customer Support Specialist at weWow, you’ll be the voice of cool international brands helping customers via chat, email, phone or socials. You’ll solve problems with empathy, bring a smile to someone’s day, and make every interaction count. All while working in a fast-paced, international team where quality, energy and impact come first.

How To WOW.

• Deliver outstanding customer service across multiple channels: email, chat, phone, and social media
• Troubleshoot and resolve customer issues quickly and effectively with empathy and professionalism
• Ensure high levels of customer satisfaction by providing accurate and timely solutions
• Collaborate closely with internal teams (CX, Product, Ops) to improve the customer journey
• Identify and share recurring customer feedback to support process and product improvements
• Keep customer data and cases well-documented in our systems
• Stay up to date with product knowledge, policies, and procedures
• Actively contribute to a fun, high-performing, and feedback-driven team culture
  
  

Job requirements

The WOW factor.

• Native-level fluency in German (spoken and written) — any additional language is a big plus
• Experience in customer-facing roles is a strong advantage
• People-first mindset with sharp communication skills
• You know how to connect, listen, and make customers feel heard
• A natural interest in tech and creating smooth customer experiences
• Resilient problem-solver who stays calm under pressure
• Able to work independently, but thrive in a collaborative team environment
  
  

The extras you’ll love.

• The career adventure of your lifetime in sunny Valencia, Spain
• The chance to work in a scale-up environment with a high-performance culture
• Collaboration with the most well-known and fastest-growing brands in Europe
• Be part of an incredible, international community of like-minded and motivated professionals
• The opportunity to grow and develop yourself both personally and professionally
• Delicious and healthy breakfast and lunch
• A comprehensive benefits program, including Spanish classes, boot camps, the coolest team-building activities, and more
• Support with Spanish administration, tips and tricks for relocation, and access to Spanish health insurance
  
  

On-site

• Valencia, Comunidad Valenciana, Spain
  
  

Customer Experience

or

Apply with Indeed unavailable

My information

Fill out the information below

Full name *

Email address *

Phone number *

• International
• Afghanistan
  
  

Afghanistan

I consent to be contacted via text messages for this and any other job within weWow.

CV or resume *

Upload your CV or resume file

Upload a file or drag and drop here

Upload a file or drag and drop hereAccepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB.

Cover letter

Upload your cover letter

Upload a file or drag and drop here

Upload a file or drag and drop hereAccepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB.

Questions

Please fill in additional questions

I am in the possession of an EU work permit *

Yes

No

Tell us your preferred start date *

Describe your added value *

Tell us a fun fact about yourself!

How did you find us

Friends and/or family

weWow career page

weWow socials (Instagram/Facebook)

LinkedIn / Indeed or similar platform

Other

By checking this box, you will declare that you read and understand the privacy policy of weWow. *

Yes

No

All fields marked with * are required.

All done!

Your application has been successfully submitted!

Other jobs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

Referrals increase your chances of interviewing at weWow by 2x

Get notified about new Specialist jobs in Valencia, Valencian Community, Spain.

Junior Consultant Retail High Street - Valencia

Almusafes, Valencian Community, Spain 2 weeks ago

Customer Experience Specialist - Spanish market

Paterna, Valencian Community, Spain 4 weeks ago

Digital Sales Lead/Product Specialist EMEA, based in Valencia, Spain

Paterna, Valencian Community, Spain 2 weeks ago

Customer Experience Specialist - Multilingual

Customer Support Representative (Spanish Speaker)

Head of Lab Samples Reception Department

Call For Fpic (Clinical Research Staff Training)

Ribarroja, Valencian Community, Spain 1 month ago

Global Workday Analyst - Time and Tracking / Attendance

SAP Product Development Specialist & PMO

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.