Front Office Agent - Hotel Calvià

Join to apply for the Front Office Agent - Hotel Calvià role at Meliá Hotels International

Discover a path without limits in Meliá, where growth and development opportunities are endless. Embark on a journey that could take you to work in various countries and become part of our extensive global family.

Enjoy some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program with unique benefits.
• My MeliáBenefits: Benefit from flexible compensation and exclusive discounts on a wide range of products and services, promoting an active and healthy lifestyle.

Feel proud to belong to Meliá; we are proud of you!

Join us at our Talent Day in Calvià on Thursday, March 27. You will have the opportunity to meet part of our team and explore the various job opportunities we offer. Join us for a dynamic day full of activities and interviews. Don't miss this chance to boost your professional career!

Mission:

• Welcome guests and provide an exceptional experience from their arrival.
• Manage check-in and check-out processes efficiently and professionally.
• Address guest inquiries and requests, providing information about the hotel and its services.
• Coordinate with other departments to ensure guest needs are met promptly.
• Handle reservations and keep the guest database updated.
• Resolve any guest issues or complaints quickly and effectively.
• Keep the reception area tidy and presentable at all times.

Requirements:

• Previous experience in a similar role in the hospitality sector.
• Excellent communication and customer service skills.
• Ability to work in a dynamic and high-pressure environment.
• Positive and professional attitude.
• Flexibility to work variable hours, including weekends and holidays.
• Basic knowledge of English (other languages are valued).

We offer:

• A pleasant and collaborative work environment.
• Opportunities for professional development and growth.
• Continuous training and team support.
• Additional benefits and discounts on our services.

If you are interested in this exciting opportunity, we encourage you to attend our Talent Day in Calvià on March 27. We look forward to meeting you and exploring how you can be part of our team!

At Meliá, we are all VIPs

Great professionals who make daily life easier and exceptional. From newcomers to veterans, everyone possesses unique qualities that make working at Meliá a constant growth opportunity and a passport to create your future wherever you want.

Our warmth, closeness, and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always feeling like you belong to a big family that values people like you, a VIP.

Meliá Hotels International is committed to equal opportunity employment for women and men, with the support of management and HR policies. We promote a culture of equality and awareness about the importance of acting together and globally.

We promote our commitment to diversity and inclusion, avoiding discrimination based on disability, race, religion, gender, or age. We believe that diversity and inclusion are fundamental to our success as a global company.

We also support sustainable growth through a socially responsible team. Our motto is “Towards a sustainable future, from a responsible present.” Thanks to our team members, this is possible.

To protect yourself and prevent fraud during the selection process, please review our recommendations on the "Protect your application" page.

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