Cloud Operations Architect, EU-North (EMEA)

Cloud Operations Architect (Norwegian speaking)

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? Cloud Operations Architects (COA) drive our customers’ spirit of innovation across all technologies, including Compute, Storage, Database, Big Data, Application Services, Networking, Serverless, Deployment, Security, and more. This is not a sales role but an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to large enterprises in both the commercial and public sectors.

The Role

As a COA, you will craft and execute strategies to promote our customers’ adoption and use of AWS services, such as EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, and others. Your technical expertise and customer-facing skills will enable you to represent AWS effectively within a customer’s environment and lead discussions with senior leadership on incidents, trade-offs, support, and risk management.

You will provide strategic technical guidance to help plan and build solutions using best practices and proactively maintain your customers’ AWS environments. Building close relationships with your customers will help you understand their business and technical challenges, enabling them to derive maximum value from AWS. This role may require travel of 10% or more.

The COA is a key value driver for our Enterprise Support customers. If you wish to be at the forefront of innovation, join us!

Key Job Responsibilities

• Advise on solutions, provide technical guidance, and advocate for customers
• Ensure AWS environments remain operationally healthy while reducing cost and complexity
• Develop trusting relationships with customers, understanding their business needs and technical challenges
• Lead technical discussions on incidents, trade-offs, and risk management
• Consult with developers, C-suite executives, and other partners
• Collaborate with AWS Solutions Architects, Business Developers, and Sales Managers
• Proactively identify opportunities for customers to gain additional value from AWS
• Review service events, metrics, and pre-launch planning in detail
• Assist customers with migration of workloads to the cloud

A Day in the Life

See what the team says about similar roles:

• Video 1
• Video 2

About the Team

Amazon values diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. We welcome candidates with non-traditional career paths or alternative experiences.

Why AWS?

Amazon Web Services is the world’s most comprehensive cloud platform, trusted by startups and Fortune 500 companies alike. We innovate continuously to meet our customers’ needs.

Work/Life Balance

We prioritize work-life harmony and offer flexibility to support your success both at work and at home.

Inclusive Team Culture

Our culture fosters inclusion and curiosity, with employee-led affinity groups, events, and learning opportunities.

Mentorship and Career Growth

We support your professional development with mentorship and resources to help you grow.