SIP Manager - R&D Clinical Quality and Patient / Site Engagement Lead.

SIP Manager - R&D Clinical Quality and Patient / Site Engagement Lead

Join us to apply for the SIP Manager - R&D Clinical Quality and Patient / Site Engagement Lead role at ZS.

At ZS, passion changes lives. As a management consulting and technology firm focused on improving life, our most valuable asset is our people. Work alongside thinkers and experts shaping life-changing solutions for patients, caregivers, and consumers worldwide. We drive impact by bringing a client-first mentality, developing custom solutions and technology products that create value and deliver results.

We value diversity, equity, and inclusion, supporting community spaces and resources for our employees to thrive.

Our Insights & Analytics group partners with clients to design solutions tackling business challenges using advanced data analytics, research, and expertise.

Role Overview

The SIP Manager / Clinical Quality and Patient / Site Engagement Lead manages projects and client engagements in these domains, supporting clinical research activities and ensuring operational efficiency in drug development.

Responsibilities

• Manage multiple client projects with significant direct interaction;
• Apply analysis and clinical operation knowledge to optimize clinical trials;
• Leverage knowledge of Life Sciences R&D, data, systems, and processes for strategic recommendations;
• Drive innovation, develop business cases, conduct needs assessments, and support solution implementation;
• Build and maintain relationships with key decision-makers to foster new business;
• Prepare and present reports to senior leaders;
• Lead clinical needs assessments, defining business and functional requirements;
• Advise on clinical process improvements based on best practices;
• Coach cross-functional teams on business and data insights;
• Develop training programs to build capabilities.

Qualifications

• Minimum 10 years in clinical R&D;
• Expertise in study management, quality, risk-based monitoring, analytics;
• Experience with patient-centric drug development and site relationships;
• Knowledge of clinical systems (CTMS, EDC, etc.);
• Experience working with CROs or within a CRO environment;
• Deep understanding of GCP, ICH, and regional regulations;
• Experience managing and coaching teams;
• Proficiency in metrics development for clinical operations and quality.

Additional Skills

• Up-to-date with industry trends in trials, data collection, and management;
• Strong relationship-building skills;
• Excellent communication, organization, and leadership abilities;
• Ability to simplify complex concepts;
• Willingness to travel as needed.

Perks & Benefits

Comprehensive rewards including health, financial planning, growth opportunities, and a flexible work environment combining remote and on-site work.

Travel

Travel is required for client-facing roles to strengthen relationships and gain diverse experience.

Application Note

Interested candidates should have or obtain work authorization. An online application with transcripts is required. No agency calls, please.

Learn more at www.zs.com