VIP Guest Relations Concierge

Accor; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel chain in Doha is seeking a Guest Relations Agent to join their team. The role involves preparing for VIP arrivals, providing excellent customer service, and ensuring guest satisfaction. Ideal candidates should have a degree in Hotel Management and fluency in Russian and Turkish. This position offers a dynamic work environment with opportunities for career growth in the hospitality industry.

Qualifications

• Fresher or a minimum of 1 year experience in a similar role in a 5-star hotel.
• Strong communication skills in multiple languages.

Responsibilities

• Prepare for daily VIP arrivals in terms of room allocation and amenities.
• Assist and process check-in/out for VIP guests efficiently and professionally.
• Provide friendly and courteous service and resolve guest complaints.

Skills

Fluency in Russian

Fluency in Turkish

Customer service skills

Problem-solving abilities

Education

University Degree in Hotel Management

Job description

A leading hotel chain in Doha is seeking a Guest Relations Agent to join their team. The role involves preparing for VIP arrivals, providing excellent customer service, and ensuring guest satisfaction. Ideal candidates should have a degree in Hotel Management and fluency in Russian and Turkish. This position offers a dynamic work environment with opportunities for career growth in the hospitality industry.