Travel Desk Sales Advisor - Russian Speaker - DMC / Tourism - Qatar

MTS Globe; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A premier tourism company is seeking an Experience Advisor in Doha, Qatar. This role focuses on actively selling tours and experiences to guests while ensuring exceptional service and satisfaction. The ideal candidate is a Russian speaker with extensive product knowledge and a proven ability to meet sales targets. Offering a dynamic work environment, this position emphasizes direct guest engagement, innovative sales strategies, and financial coordination within the Excursions Department. Experience in tourism or hospitality is preferred.

Qualifications

• 1-2 years of experience in direct sales or guest-facing roles.
• Valid Qatar driving license would be an advantage.
• In-depth knowledge of Qatar excursion products is preferred.

Responsibilities

• Actively sell tours and excursions to guests.
• Meet and exceed individual and team sales targets.
• Coordinate with the Finance Department regarding cash payments.

Skills

Sales and promotional skills

Excellent verbal communication

Customer engagement

Persuasion skills

Education

High school diploma or equivalent

Additional training in tourism or hospitality

Tools

POS systems

Job description

Company :

DESERT GATE TOURISM - QATAR

We are seeking a dynamic and results-driven Experience Advisor to join our Excursions Department. This is a customer-facing, sales-focused role based in the hotel and responsible for selling tours and experiences directly to guests. The role plays a key part in driving revenue through excellent service, persuasive communication, and in-depth product knowledge.

The ideal candidate is Russian Speaker and has an in-depth knowledge of Qatar excursion products, passionate about customer engagement, confident in selling face-to-face, and thrives in a target-driven environment.

Sales & Guest Engagement

• Actively sell tours and excursions to guests, maximizing conversion and revenue.
• Meet and exceed individual and team sales targets.
• Engage directly with guests to provide information about available experiences and encourage bookings.
• Offer support with special guest requests and ensure guest satisfaction throughout the sales process.

Reporting & Communication

• Submit accurate daily sales reports to the Experience Manager.
• Send daily attendance reports

Booking & Financial Coordination

• Input all bookings promptly and correctly in the system.
• Coordinate with the Finance Department regarding cash payments and ensure proper reconciliation.
• Handle cash and card transactions securely, following financial and reconciliation procedures.

More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full‑fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well‑proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best‑in‑class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate

Qualifications

• High school diploma or equivalent; additional training in tourism or hospitality is a plus.
• Sales or customer service training would be an advantage.
• Valid Qatar driving license would be an advantage
• Industry Experience – 1-2 years in direct sales or guest‑facing roles, ideally within a DMC or hospitality environment. Experience in customer service roles in the travel / tourism industry.
• Sales Acumen – Selling and promotional skills with a proven ability to close sales Efficient in handling payments and familiar with POS systems.
• Specialist Knowledge – an in-depth knowledge of the Qatar excursion products and experiences in the Qatar would be an advantage
• Communication - Excellent verbal communication skills with a persuasive and engaging approach; strong written communication skills to support follow‑ups and guest correspondence. A customer‑first attitude with a focus on delivering exceptional service that drives sales.