Tier 1 IT Help Desk Technician - Secret Clearance, 12h Shift

MicroTech; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A prominent IT service provider in Qatar is seeking a Communications Focal Point (CFP) to support the Combined Air Operations Center (CAOC). This role involves providing Tier 1 technical support and hardware assistance, with a requirement for DoDM 8140 certification and an active Secret clearance. The company offers excellent benefits, including medical insurance and a 401k plan with employer matching.

Benefits

Medical, dental, and vision insurance

Paid leave

401k Plan with Employer Matching Contribution

Tuition Assistance

Corporate Discounts

Qualifications

• Ability to provide Tier 1 technical support and client systems/hardware support.
• Experience in managing user accounts and privileges.
• Active Secret clearance required.

Responsibilities

• Perform all technical support and O&M tasks.
• Provide Tier 1 technical support and troubleshooting.
• Create and manage organizational and user accounts.

Skills

Technical support

Troubleshooting

Client hardware support

Education

DoDM 8140 IAT Level 2 certification or higher

Associate’s degree in computer science or related field

Job description

A prominent IT service provider in Qatar is seeking a Communications Focal Point (CFP) to support the Combined Air Operations Center (CAOC). This role involves providing Tier 1 technical support and hardware assistance, with a requirement for DoDM 8140 certification and an active Secret clearance. The company offers excellent benefits, including medical insurance and a 401k plan with employer matching.