Telesales Agent

ECCO Gulf Majorel Qatar; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading service-oriented company in Doha, Qatar is seeking a motivated Telesales Agent to join their dynamic sales team. This role involves engaging potential clients over the phone, handling inquiries, and maintaining strong customer relationships to meet sales targets. The ideal candidate should have 1-2 years of experience in telesales, excellent communication skills, and be fluent in English and Arabic. This position offers flexible working hours and a competitive compensation package.

Benefits

Flexible working hours

Opportunities for career advancement

Health insurance

Comprehensive training programs

Qualifications

• Experience in telesales or related field.
• Fluency in English and Arabic.
• Ability to handle rejection and work independently.

Responsibilities

• Engage clients over the phone and promote services.
• Handle inbound inquiries and convert them into sales.
• Document customer interactions in CRM system.

Skills

Communication skills

Persuasive abilities

Negotiation skills

Resilience

Education

1-2 years of experience in telesales

Tools

CRM software

Job description

Job Description

Join our client as a Telesales Agent in Doha, Qatar, where you will play a crucial role in our dynamic sales team. As a Telesales Agent, your primary responsibility will be to engage with potential and existing clients over the phone, promoting our services and ensuring customer satisfaction. You will be part of a service-oriented company that values professionalism and dedication.

• Conduct outbound calls to prospective clients to introduce and sell our services.
• Handle inbound inquiries and convert them into sales opportunities.
• Maintain a high level of product knowledge to address customer queries effectively.
• Build and maintain strong customer relationships to ensure repeat business.
• Meet and exceed sales targets and performance metrics.
• Document all customer interactions and sales activities in the CRM system.
• Collaborate with the sales team to develop and implement effective sales strategies.

Required Profile

We are seeking motivated individuals with a passion for sales and customer service. The ideal candidate should possess the following qualifications and skills:

• Professional experience 1-2 Years in telesales or a related field.
• Excellent communication and interpersonal skills.
• Strong persuasive and negotiation abilities.
• Ability to work independently as well as part of a team.
• Proficiency in using CRM software and other sales tools.
• Fluency in English & Arabic.
• High level of resilience and ability to handle rejection.

Offer

ECCO Gulf Majorel Qatar offers a competitive package and a supportive work environment. As part of our team, you will enjoy:

• Permanent appointment with flexible working hours (full or part-time).
• Opportunities for career advancement and professional development.
• Comprehensive training programs to enhance your skills.
• Attractive salary and performance-based incentives.
• Health insurance and other employee benefits.
• A vibrant and collaborative work culture.
• Networking opportunities within the industry.