Senior Retail Sales Assistant

UrbaCon Contracting & Trading Company; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading contracting firm in Qatar is looking for a Senior Retail Sales Assistant to promote products and services, ensuring excellent customer service. Candidates should have over 5 years of experience in retail sales, strong communication skills, and proficiency in POS systems. This role offers the opportunity to build customer relationships and contribute to sales targets.

Qualifications

• Minimum 5 years of working experience, with at least 3 years in a related role.
• Experience in the GCC region is a plus.
• Strong attention to detail and organizational skills required.

Responsibilities

• Promote products and services to clients and negotiate contracts.
• Ensure excellent customer service through salesmanship.
• Handle sales transactions on the POS and manage cash.
• Build strong relationships with customers.

Skills

Retail sales principles

Customer service

Communication skills

Point-of-sale systems

Inventory management

SAP functional skills

Education

Bachelor's Degree in Business Administration

Job description

Job Summary

The Senior Retail Sales Assistant is responsible to promote products and services to clients and negotiate contracts with the aim of maximizing profits. The role ensures that all customers receive excellent service through direct salesmanship, and prompt and courteous service.

Job Responsibilities

• Ensure that all customers receive excellent service through direct salesmanship, and prompt and courteous service.
• Complete sales transactions on the POS and manage cash.
• Build strong relationship with the customers and offer new products and promotional items.
• Complete each transaction in a quick and efficient manner.
• Greet each customer that comes into the store in a warm manner.
• Identify customer requirements.
• Prepare merchandise for display.
• Assist customers with purchase decisions.
• Assist in physical inventory counts.
• Implement all visual merchandising standards.
• Set up merchandise on the sales floor.
• Make sure that customers receive receipts on all purchases.
• Help customers try on or fit merchandise.
• Watch out for loss prevention through leakage and theft.

Job Knowledge & Skills

Thorough knowledge of retail sales principles, including customer service, product knowledge, and sales techniques.

Strong interpersonal and communication skills to interact effectively with customers, providing assistance and addressing inquiries.

Proficiency in point-of-sale (POS) systems and retail software to process transactions and manage inventory.

Ability to work collaboratively with team members to achieve sales targets and maintain a positive work environment.

Attention to detail and organizational skills to ensure accurate product displays, pricing, and inventory management.

ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role.

Job Experience

Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year(s) GCC is a plus

Competencies

• Agility
• Leadership
• Product and Service Knowledge L2
• Quality
• Relationship Management L2
• Resilience
• Sales Planning L2
• Sales Strategies L2
• Sales Trend Analysis L2

Education

Bachelor's Degree in Business Administration or any related field