JOB TITLE: Senior Network Engineer
JOB DETAILS:
The Senior Network Engineer designs, implements, operates, and provides Level 3 support for enterprise data center and campus networks, with a focus on Cisco ACI, Cisco DNA Center (Catalyst Center) / SD-Access, enterprise wireless, and Cisco ISE, and acts as the subject-matter expert for these technologies.
KEY ACCOUNTABILITIES & ACTIVITIES
- ACI: Operate and support the Cisco ACI fabric (APIC, Spine, Leaf), including tenants, VRFs, BDs, EPGs, contracts, L3Out/vPC, upgrades, and fault troubleshooting.
- DNAC & SD-Access: Administer Cisco DNA Center (Catalyst Center) and SD-Access fabric (Edge, Border, Control Plane) using automation, templates, SWIM, and Assurance
- Wireless: Manage Catalyst 9800 WLCs and APs, SSIDs, RF, and fabric-enabled wireless; troubleshoot client connectivity and roaming.
- NAC: Administer Cisco ISE for 802.1X, MAB, guest, BYOD, profiling, posture, and TrustSec SGT segmentation
- Automation & Assurance: Automate provisioning and compliance checks using Python/Ansible and APIC/Catalyst Center REST APIs; monitor fabric and client health proactively.
- Incident & Change: Provide L3 support and lead incident, problem, and change management with RCA within SLAs; participate in the 24/7 on-call rotation and respond out of hours as required
- Documentation & DR: Maintain SOPs, runbooks, topology diagrams, and inventory; plan and test DR/BCP.
- Coordination: Drive vendor TAC cases, support migrations and upgrades, and work with NOC/SOC, server, and application teams; visit client and remote sites as required.
- Standards: Apply ITIL and information security best practices across all network and security operations
Minimum Requirements:
- Bachelor’s degree in a relevant discipline with 8–10 years of enterprise networking experience.
- Proven hands-on experience with Cisco ACI, DNAC/SD-Access, wireless, and Cisco ISE (NAC), including design, deployment, and day-2 operations at enterprise scale.
- CCNP Data Center or CCNP Enterprise essential; CCNP Security (ISE), CCNP Wireless and CCIE preferred (see page 2).
- ITIL knowledge and experience in a NOC supporting large enterprise or multi-national client
- Excellent written and verbal communication skills.
- Willing to work 24/7 on-call shifts when needed and to travel to client and remote sites
Technology Expertise
- ACI: Multi-Pod/Multi-Site, PBR, L2Out/L3Out, VMware NSX integration, firmware upgrades.
- DNAC & SD-Access: fabric provisioning, LAN automation, Assurance, SWIM, IPv6.
- Wireless: Catalyst 9800/AireOS, Wi-Fi 6/6E, RF design and site surveys, WPA3-Enterprise.
- NAC (Cisco ISE): 802.1X, MAB, RADIUS/TACACS+, profiling, posture, TrustSec, pxGrid.
- Automation: Python, Ansible, Terraform (ACI provider), REST APIs, Catalyst Center templates and Assurance.
- Routing & Switching: OSPF, EIGRP, BGP, VXLAN, Nexus, Catalyst, ISR/ASR.
CERTIFICATION NOTES
- Minimum: at least one of CCNP Data Center or CCNP Enterprise (*Essential – one of the two is sufficient). Holding both is highly desirable.
- Specialist certifications: each CCNP concentration exam passed earns a Cisco Certified Specialist credential (e.g., Specialist – Data Center ACI Implementation, Specialist – Security Identity Management Implementation). These are accepted as evidence of expertise in the individual technology.
- Wireless: Cisco moved the wireless exams out of CCNP Enterprise into the new CCNP Wireless track in March 2026; recent ENWLSI/ENWLSD passes still count within their validity period
- Process: ITIL 4 Foundation or equivalent service-management certification.