Senior Collection Manager

Power International Holding (PIH); Qatar; On-site; QAR 240,000 - 480,000; Full time

Job summary

Power International Holding (PIH) in Qatar seeks a Senior Collections Manager to oversee credit and collections activities, lead a team of collections staff, and enforce company policies to ensure efficient operations.

The role requires a bachelor’s in Finance, Accounting, Economics or related field, a track record in debt recovery, SAP experience, and strong leadership, analytical, and negotiation skills to drive performance and reduce delinquencies.

Qualifications

• Proven track record in managing collections, with deep knowledge of debt recovery processes and financial regulations.
• Strong ability to lead, mentor, and develop a team of collection agents, ensuring high performance and compliance.
• Excellent analytical skills to assess and improve collection strategies, utilizing data-driven insights for decision-making.
• Superior communication and negotiation skills to effectively interact with clients, stakeholders, and team members, ensuring smooth operations and conflict resolution.
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Responsibilities

• Manage the collection of outstanding invoices, enforcing company policies, and ensuring efficient operations of the collections department.
• Manage and lead a team of collections staff to ensure effective performance and adherence to company guidelines.
• Ensure the implementation of strategies to increase the success rate of debt collections and minimize profit loss for the organization.
• Establish and monitor department goals aligned with overall business objectives, analyzing data, and reporting to executive management.
• Build and maintain strong relationships with clients to reduce delinquencies and prevent clients from discontinuing business.
• Review and refine credit policies and procedures to ensure the smooth running of the collections department.

Skills

Debt collection

Leadership

Analytical thinking

Negotiation

SAP knowledge

Education

Bachelor's Degree in Finance, Accounting, Economics, Public Administration or Business Administration

Tools

SAP

Job description

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The Senior Collections Manager is responsible to oversee the credit and collections activities of an organization, managing the collection of outstanding invoices, enforcing company policies, and leading a team of collections staff to ensure efficient operations.

Job Responsibilities 1

Manage the collection of outstanding invoices, enforcing company policies, and ensuring efficient operations of the collections department.

Manage and lead a team of collections staff to ensure effective performance and adherence to company guidelines.

Ensure the implementation of strategies to increase the success rate of debt collections and minimize profit loss for the organization.

Establish and monitor department goals aligned with overall business objectives, analyzing data, and reporting to executive management.

Build and maintain strong relationships with clients to reduce delinquencies and prevent clients from discontinuing business.

Review and refine credit policies and procedures to ensure the smooth running of the collections department.

Job Responsibilities 2

Additional Responsibilities 3

Job Knowledge & Skills

Proven track record in managing collections, with deep knowledge of debt recovery processes and financial regulations.

Strong ability to lead, mentor, and develop a team of collection agents, ensuring high performance and compliance.

Excellent analytical skills to assess and improve collection strategies, utilizing data-driven insights for decision-making.

Superior communication and negotiation skills to effectively interact with clients, stakeholders, and team members, ensuring smooth operations and conflict resolution.

ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

Job Experience

Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus

Agility

AI Fluency

Build High-Performing Teams

Cost Management L3

Credit & Collections L3

Debt Management L3

Direct Customer Interface L3

Leadership

Provide Direction

Quality

Records Management L3

Resilience

Education

Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field