Senior Client Service & Relationships Lead

People Dynamics; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading service provider in Doha is seeking a Client Service & Relationship Executive. The role involves managing client inquiries, ensuring smooth service delivery, and building strong relationships. The ideal candidate has 6-12 years of experience in client relations within the banking or financial sectors and possesses a Bachelor's degree in business administration. This position offers a dynamic work environment focused on client satisfaction.

Qualifications

• Minimum 6 to 12 years of experience in client relations or relationship management in relevant industries.
• Experience handling enterprise clients.
• Proficiency with CRM systems and reporting.

Responsibilities

• Handle inquiries, onboarding, and issue resolution.
• Coordinate with various teams for smooth service delivery.
• Track requests and prepare reports on trends for management.

Skills

Interpersonal skills

Communication skills

Customer-centric skills

CRM proficiency

Education

Bachelor's degree in business administration or related field

CRM certification

Job description

A leading service provider in Doha is seeking a Client Service & Relationship Executive. The role involves managing client inquiries, ensuring smooth service delivery, and building strong relationships. The ideal candidate has 6-12 years of experience in client relations within the banking or financial sectors and possesses a Bachelor's degree in business administration. This position offers a dynamic work environment focused on client satisfaction.