Key Responsibilities
- Actively engage with existing and potential clients to promote and sell training and certification services across the Qatar market.
- Focus primarily on Telesales as a key revenue-generation channel, conducting outbound calls to identify leads, qualify prospects, and convert opportunities.
- Identify and pursue new business opportunities through targeted outreach and strategic networking to expand the customer base and achieve revenue growth targets.
- Apply sales methodology to assess client needs and recommend tailored solutions that align with their business objectives.
- Coordinate with internal teams to determine necessary resources and timelines for service delivery, ensuring client satisfaction and resolving any issues effectively.
- Monitor and analyze sales performance using key activity and quality indicators, adjusting plans as needed to meet or exceed financial and operational goals.
- Manage client accounts and sales opportunities to build a robust pipeline and deliver accurate, timely sales forecasts.
- Leverage product knowledge, competitive insights, and sales collateral to present compelling value propositions, using approved pricing tools to recommend the most suitable services.
QUALIFICATIONS, EXPERIENCE, SKILLS & KNOWLEDGE
- Minimum 5 years of proven experience in business assurance, certification, or training sales, with mandatory experience in the Qatar market, specifically within certification bodies operating in Qatar.
- Bachelor's degree in Business Administration, Management Systems, Accounting, or a related discipline.
- Strong understanding of ISO standards, training frameworks, and certification processes is highly desirable.
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel); familiarity with CRM tools such as IConnect is a plus.
- Excellent presentation and public speaking skills, with the ability to pitch training solutions to diverse audiences.
- Knowledge of Qatar's regulatory and business environment and familiarity with cultural norms and client expectations.