Sales Associate

Azadea Group; Qatar; On-site; QAR 200,000 - 400,000; Full time

Job summary

A retail company in Qatar is seeking a Sales Associate to provide exceptional customer service and maintain shop standards. The successful candidate will greet customers, ensure product availability, and assist with transactions and stock management. A high school degree and fluency in English are required, along with proficiency in MS Office. Skills in sales and participation in sports activities are advantageous. This role offers a chance to grow within a dynamic retail environment.

Qualifications

• High School Degree required.
• Fluency in English is mandatory.
• Proficiency in MS Office is essential.
• Active participation in at least one sporting activity is a plus.

Responsibilities

• Greet customers and provide assistance promptly.
• Restock and maintain shop cleanliness.
• Provide exceptional customer service and engage in up-selling.
• Ensure efficient receiving and accurate stock keeping.
• Handle cash register transactions accurately.

Skills

Communication skills

Customer service

Sales techniques

Stock management

Team collaboration

Education

High School Degree

Tools

MS Office

Job description

Job Description - Sales Associate (SAL000083)

Job Number

SAL000083

Description

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up‑selling, cross‑selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• Specific for Multimedia: Up‑sell and cross‑sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity